Director of Engineering infrastructure & Operations

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer more productive and more profitable. For the first time ever safety operations and finance teams can manage their drivers vehicles equipment and fleet related spend in a single system. Combined with industry leading AI the Motive platform gives you complete visibility and control and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100000 customers from Fortune 500 enterprises to small businesses across a wide range of industries including transportation and logistics construction energy field service manufacturing agriculture food and beverage retail and the public sector.

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We are looking for a seasoned engineering leader who will lead the Core Infrastructure and Operations Engineering. You will be responsible for managing and mentoring a multi-functional team across SRE Operations Data & AI Platform and Database Engineering. You will own our cloud platform run infrastructure as a product and drive enterprise-grade reliability for missioncritical systems. As an engineering leader youll be be called on to lead during critical moments and operate with executives of the company

• Lead and scale a high-performing engineering team responsible for core platform systems used across the company
• Define and drive multi-quarter platform initiatives that improve system reliability and product leverage
• Partner closely with product and engineering leaders to evolve the platform as a product balancing long-term architecture with near-term business needs
• Take ambiguous high-impact problem areas (e.g. system scalability reliability platform abstractions) and turn them into clear execution plans
• Drive alignment across multiple teams working on complex interdependent systems including internal platforms infrastructure as well as cloud governance.
• Raise the bar on engineering quality operational excellence and execution across the platform organization

• 12 years in software/infrastructure engineering including 5 years leading Infra/SRE/ops orgs and managing managers with a strong sense for systems architecture.
• Degree in Computer Science or equivalent
• Ability to collaborate and work effectively cross functionally with a strong sense of ownership
• Deep experience with AWS at scale (VPC IAM multiaccount core services observability cost optimization).
• High AI fluency able to evaluate integrate and govern LLM/AI platforms (AWS Bedrock Anthropic/Claude OpenAI) for engineering and ops.
• Experience in interfacing with vendors partners and cost governance
• Experience and strong understanding of databases and data platforms (OLTP and analytics) Data and ML/AI infrastructure.
• Proven record running highreliability platforms (SLOs incidents oncall postmortems). Experience driving processes and programs to raise the bar and engineering excellence

• Clear communication skills and ability to manage escalations with CEO-level visibility
• Track record of running infrastructure as a product (roadmaps stakeholder comms adoption).
• Nice to have
• Background in B2B SaaS or other highreliability domains (payments logistics safety).
• Leadership of global distributed teams across time zones.

Creating a diverse and inclusive workplace is one of Motives core values. We are an equal opportunity employer and welcome people of different backgrounds experiences abilities and perspectives.

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The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.It is Motives policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.