Director of Data & Analytics | Full-Time | Benchmark International Arena

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Director of Data & Analytics is a strategic business partner to the General Manager and senior leadership team responsible for leading the organizations analytics financial reporting forecasting budgeting and business intelligence functions. This role transforms complex operational and financial data into clear actionable insights that drive revenue growth profitability operational efficiency and informed decision-making. The Director will oversee the development and delivery of accurate timely and meaningful financial and operational reporting across the organization with particular emphasis on food & beverage premium hospitality concessions events labor purchasing and other revenue-generating operations. The position will work closely with Finance Operations Food & Beverage Premium Sales Marketing Human Resources and external partners to establish performance expectations identify trends and opportunities and hold teams accountable to financial and operational goals.

This role pays an annual salary of $95000-$105000 and is bonus eligible.

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays).

This position will remain open until November 13 2026.

From 2011 to 2013 Benchmark International Arena had more than $62 million in improvements that have clearly revolutionized the industry and made it the premier entertainment venue in the state of Florida. With a wide array of venues spread throughout the United States it can be difficult to find one that distinguishes itself from the others. That is not the case with the renovated Benchmark International Arena Floridas premier entertainment venue and home of the three-time Stanley Cup champion Tampa Bay Lightning. Boasting unique features like lightning-throwing Tesla coils the 11000 square-foot Budweiser Biergarten with incredible views of the city and a massive five-manual 105-rank digital pipe organ Benchmark International Arena consistently ranks among the very best venues in the United States. The best part This is only the beginning.

Financial Reporting & Business Performance

• Serve as the primary analytics and financial reporting partner to the General Manager.
• Lead the preparation analysis and presentation of monthly quarterly and annual financial and operational reporting.
• Develop executive-level dashboards and scorecards that clearly communicate business performance trends risks and opportunities.
• Analyze revenue expenses profitability labor per-capita spending attendance transactions purchasing and other key performance indicators.
• Establish meaningful financial and operational benchmarks and monitor performance against budget forecast prior year and established targets.
• Provide clear explanations of significant variances and develop recommendations for corrective action.
• Partner with department leaders to improve financial accountability and ownership of results.
• Ensure financial reporting is accurate consistent timely and aligned with organizational standards.
• Lead the annual budgeting process in partnership with the GM Finance and department leaders.
• Develop and maintain accurate forecasts based on event schedules attendance expectations historical performance operational trends and current business conditions.
• Provide financial modeling and scenario analysis to support strategic and operational decisions.
• Evaluate the financial impact of new initiatives capital projects concessions concepts premium offerings events staffing models and other business opportunities.
• Monitor forecast-to-actual performance and proactively identify emerging financial risks and opportunities.
• Support long-range financial planning and strategic business initiatives.
• Develop and maintain a comprehensive analytics strategy that supports organizational priorities and the General Managers objectives.
• Create dashboards and reporting tools that provide leaders with real-time or timely visibility into key performance indicators.
• Identify trends and opportunities through analysis of historical current and predictive data.
• Translate complex data into concise actionable recommendations for executive and operational leaders.
• Establish standardized definitions methodologies and reporting practices to ensure consistency and accuracy across departments.
• Identify opportunities to automate reporting and improve the efficiency and reliability of data collection and analysis.
• Evaluate data quality and work with internal and external technology partners to resolve data integrity issues.

Revenue & Profitability Optimization

• Partner with Food & Beverage Premium and other revenue-generating departments to maximize revenue and profitability.
• Analyze per-capita spending transaction counts product mix pricing labor cost of goods throughput and guest purchasing behavior.
• Identify opportunities to increase revenue improve margins reduce costs and enhance the guest experience.
• Develop analytical models to evaluate menu performance pricing strategies staffing requirements product offerings and operational concepts.
• Provide post-event analysis and recommendations to improve future event performance.
• Support leadership in identifying the financial return of capital investments and operational improvements.

Event & Operational Analytics

• Develop event-level reporting that evaluates attendance revenue expenses labor per-capita spending profitability and other relevant metrics.
• Analyze performance by event type event size day of week season product category location and other relevant variables.
• Provide timely pre-event forecasts and post-event analysis to support operational decision-making.
• Identify performance gaps and opportunities across concessions premium spaces clubs suites catering and other F&B operations.
• Partner with Operations to establish measurable performance standards and accountability metrics.

Executive Partnership & Communication

• Serve as a trusted advisor to the General Manager and senior leadership team on financial and business performance.
• Present financial and operational insights to executive leadership in a clear concise and compelling manner.
• Develop executive presentations and reporting packages for leadership meetings ownership/partner meetings and other key business reviews.
• Communicate complex financial and analytical information in a manner that is easily understood by non-financial leaders.
• Challenge assumptions and provide objective data-driven perspectives to support sound business judgment.
• Proactively identify issues rather than simply reporting results after the fact.

Team Leadership & Cross-Functional Collaboration

• Lead develop and establish priorities for the analytics and reporting function.
• Build strong relationships across Finance Operations F&B Premium HR Sales Marketing IT and other departments.
• Establish a culture of accountability continuous improvement and data-driven decision-making.
• Collaborate with external operating partners vendors and technology providers as appropriate.
• Ensure analytics resources and reporting priorities are aligned with the organizations strategic direction.

• Bachelors degree in Finance Accounting Business Analytics Economics Data Analytics or a related field.
• 5-7 years of previous experience leading data & analytics initiatives preferably at an arena stadium convention center or similar.
• Demonstrated experience with budgeting forecasting financial modeling and executive-level reporting.
• Strong understanding of financial statements operating budgets profitability analysis and variance analysis.
• Advanced proficiency in Microsoft Excel and experience with business intelligence and data visualization platforms.
• Strong analytical problem-solving and critical-thinking skills.
• Demonstrated ability to translate data into actionable business recommendations.
• Excellent written verbal and presentation skills.
• Experience working with large and complex data sets from multiple systems.
• Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Experience in professional sports arenas stadiums entertainment hospitality food & beverage or other event-driven businesses.
• Experience with event-level financial analysis and forecasting.
• Experience analyzing per-capita revenue transaction counts labor productivity cost of goods and product mix.
• Experience with Power BI Tableau or similar business intelligence platforms.
• Experience with ERP POS labor management inventory and financial systems.
• Experience managing or developing an analytics team.
• Experience working with operating partners ownership groups or other external stakeholders.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.