Director of Billing Operations
Brooklyn, NY - USA
Job Summary
Director of Billing Operations
Location: Williamsburg
Compensation Range: $125000 - $175000
Team: 3 direct reports
We are seeking a hands-on Director of Billing Operations to take full ownership of billing and accounts receivable for a service-based organization.
This role is for someone who has led complex service billing improved broken processes and knows how to build structure accountability and automation around a billing operation.
What Youll Own
Lead the billing and accounts receivable function.
Manage and develop a team of three.
Rebuild inefficient billing and AR workflows.
Identify manual processes and implement appropriate automation.
Establish clear procedures ownership KPIs and accountability.
Improve billing accuracy timeliness collections and follow-through.
Resolve complex billing issues involving customers contracts rates and services performed.
Partner closely with Operations and Finance to resolve discrepancies.
Identify root causes behind recurring issues and implement permanent solutions.
Create a billing operation that is efficient measurable and scalable.
What Were Looking For
Strong leadership experience in billing and accounts receivable within a service-based company.
Deep understanding of contract hourly recurring and variable service billing.
Proven experience improving or transforming billing/AR operations.
Experience implementing process improvements automation and controls.
Strong understanding of AR management collections and issue resolution.
Ability to build KPIs and hold a team accountable to measurable outcomes.
Strong judgment when resolving customer and operational billing disputes.
Hands-on operator who can understand the details while improving the broader department.
Yiddish Speaking Preferred
Success Looks Like
Billing and AR operate through clear repeatable processes.
Manual work and recurring errors are materially reduced.
Appropriate workflows are automated.
Team ownership and accountability are clearly defined.
Leadership has visibility into billing and AR performance.
Problems are addressed at the root cause instead of repeatedly resurfacing.
The department runs independently efficiently and with significantly stronger execution.
Apply Online:
Required Experience:
Director
About Company
Mai Placement is an executive recruitment firm specializing in placing high-level candidates across diverse industries by leveraging industry-specific expertise and an intuitive, research-backed matching process geared toward long-term success.