Director of Admissions Operations

The Director of Admissions Operations serves as a key member of the undergraduate admissions leadership team and reports to the Vice President of Enrollment Management. This position provides strategic vision collaborative leadership and operational oversight for the systems processes and technologies that support the undergraduate admissions lifecycle The Director is a key member of the team providing support for the continued development innovation optimization and maintenance of Slate by Technolutions as it pertains specifically to admissions operations. The Director also oversees application processing and supports related student information systems including partnership with colleagues across Enrollment Management and the University the Director of Admissions Operations advances technology and database solutions that improve efficiency strengthen data integrity enhance the applicant experience and support informed data-driven decision-making. The successful candidate will bring a thoughtful service-oriented approach to operational excellence while identifying opportunities to streamline processes promote best practices and ensure that admissions operations effectively support the Universitys enrollment goals in alignment with the universitys mission and its Catholic values. This position must uphold confidentiality and use discretion and professionalism in handling sensitive financial and personnel information.

Duties and Responsibilities:

Provide operational oversight for Slate and Banner and is related to Undergraduate Admissions including system administration configuration integrations testing data integrity workflow automation documentation and issue resolution.
Develop implement monitor and continuously improve undergraduate admissions processes policies procedures training materials and operational documentation.
Coordinate all aspects of undergraduate application processing and collaborate with enrollment leadership to ensure accurate timely and efficient operations.
Supervise admissions operations staff including hiring training staff development performance management work assignment and quality assurance.
Manage relationships with third-party vendors and external partners including system integrations data exchanges testing plans implementation timelines and problem resolution.
Support broader undergraduate admissions activities including application review student and family communications recruitment coverage open houses admitted-student programs and other enrollment events.
Occasional weekend duty

Required Qualifications:

Bachelors degree
3-5 years experience in admission with experience in the processing area
Organizational & communications skills
Knowledge of Banner and Slate

Desired Qualifications:

Detail oriented
Proactive
Multitask & prioritize

Licenses and Certificates:

Drivers License

Salary Range:

$58400 - $80300

Exempt/Nonexempt: Exempt

Physical Demands: General Office Environment

Special Instructions to Applicants:

Benefits Information:

Full Time Benefits

Life today is complex. Thats why Seton Hall University offers a comprehensive package of benefits and programs to help you simplify and enrich your life.

These benefits are important elements of your total university compensation package. Benefits include but are not limited to bundled medical prescription and vision insurance dental insurance and life insurance and retirement plan. More information is available at Hall University is located in South Orange New Jersey 14 miles from New York City. It is the oldest Catholic diocesan institution of higher education in the United States and is home to about 6300 undergraduate and 3700 graduate students. A vibrant and culturally inclusive community Seton Hall pursues academic excellence and ethical development in a collaborative environment and prepares its students to be servant leaders in their professional and community lives. Seton Hall University is an equal opportunity employer. It honors diverse perspectives and welcomes employees from all faith turn its employees respect Catholic beliefs and valuesengage in servant leadership and support the Universitys mission as a Catholic institution of higher education.