Director, Marketing AI Capabilities

Join Amgens Mission of Serving Patients

At Amgen if you feel like youre part of something bigger its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980 weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology Inflammation General Medicine and Rare Disease we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer heart disease inflammatory conditions rare diseases and obesity and obesity-related conditions. As a member of the Amgen team youll help make a lasting impact on the lives of patients as we research manufacture and deliver innovative medicines to help people live longer fuller happier lives.

Our award-winning culture is collaborative innovative and science based. If you have a passion for challenges and the opportunities that lay within them youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Director Marketing AI Capabilities

What you will do

Lets do this. Lets change the world. The Director of Marketing AI Capabilities within the Global Customer Capabilities & Innovation organization (GCCI) will be responsible for leading the development and scaling of AI-enabled marketing capabilities operating models and ways of working across Amgen. The Director will serve as a strategic connector between emerging external trends and internal enterprise transformation translating advances in AI technologies evolving customer expectations new ecosystem partnerships and changing marketing practices into scalable capabilities that drive meaningful business impact.

Responsibilities include:

External Landscape & Strategic Foresight

• Monitor and assess the evolving AI digital marketing data and customer engagement landscape including emerging technologies platforms partners and competitive trends
• Identify disruptive shifts in customer behaviors content consumption channel dynamics and personalization expectations
• Translate external market developments into actionable marketing capability strategies

Future of Marketing Design Development and Implementation

• Work across functions to lead the execution of the Future of Marketing strategy including the development and implementation of new technology operating models and innovative external partnerships
• Lead the design and development of critical technology initiatives including the Marketing Command Center and play an advisory role to enabling Neural Nexis initiatives
• Design future-state marketing operating models workflows governance structures and processes that embed AI into day-to-day execution
• Ensure talent initiatives align with the future marketer vision and AI-enabled capabilities

External Enterprise Partnerships & Innovation Pilot Management

• Manage existing strategic enterprise partnerships and evaluate new partnerships with AI vendors platform providers agencies consultancies and emerging technology companies
• Lead pilot programs and proof-of-concept initiatives to assess new capabilities and accelerate innovation
• Build scalable approaches for integrating external solutions into Amgens marketing ecosystem

Change Leadership & Organizational Enablement

• Drive organizational readiness and adoption of AI-enabled ways of working
• Develop enablement strategies talent models and capability-building programs to increase AI fluency across marketing teams
• Lead cross-functional teams and influence senior stakeholders across commercial digital medical technology and operations organizations

What we expect of you

We are all different yet we all use our unique contributions to serve patients. The professional we seek is a collaborative partner with these qualifications.

Basic Qualifications:

• Doctorate degree and 4 years of marketing digital technology or commercial operations experience OR

• Masters degree and 6 years of marketing digital technology or commercial operations experience OR

• Bachelors degree and 8 years of marketing digital technology or commercial operations experience

• In addition to meeting at least one of the above requirements you must have at least 5 years experience directly managing people and/or leadership experience leading teams projects programs or directing the allocation or resources.

Preferred Qualifications:

• Understanding of the evolving AI ecosystem including generative AI agentic workflows personalization content automation and marketing technology platforms

• Strong understanding of omnichannel marketing customer engagement and commercial operations

• Demonstrated success leading cross-functional initiatives that span business and technology organizations

• Experience evaluating and managing strategic enterprise partnerships

• Strong track record of inspiring change and driving internal and external impact

• Strong executive communication and stakeholder influence skills

• Ability to balance strategic vision with operational execution

• Critical Leadership Attributes:

  • Enterprise mindset with strong strategic foresight

  • Builder mentality with a bias toward execution and scalability

  • Comfortable navigating ambiguity and emerging technologies

  • Collaborative and highly influential across functions and levels

  • Curious pragmatic and outcome-oriented

  • Passion for innovation transformation and continuous learning

What you can expect of us

As we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to relevant skills experience and qualifications.

In addition to the base salary Amgen offers a Total Rewards Plan based on eligibility comprising of health and welfare plans for staff and eligible dependents financial plans with opportunities to save towards retirement or other goals work/life balance and career development opportunities that may include:

• A comprehensive employee benefits package including a Retirement and Savings Plan with generous company contributions group medical dental and vision coverage life and disability insurance and flexible spending accounts
• A discretionary annual bonus program or for field sales representatives a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models including remote and hybrid work arrangements where possible

Apply now for a career that defies imagination

In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world Amgen fosters an inclusive environment of diverse ethical committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

Salary Range