Director, Laboratory Operations

Job Title: Director Laboratory Operations

Location: DeLand FL (Onsite Monday Friday)

Specialty: Healthcare / Clinical Laboratory

Compensation: USD $140000 $170000 / year base (commensurate with experience) 20% Bonus Potential

Relocation Assistance: Available (Nationwide)

Sponsorship: Not available

Position Summary

The Director of Laboratory Operations is responsible for the day-to-day technical scientific and administrative operation of the clinical laboratory assuming duties as delegated by the Medical Director. Reporting directly to the VP of Lab Operations this role provides strategic leadership direction and overall administration of the Clinical Laboratories in strict accordance with CAP Federal and State regulations.

The ideal candidate is a people-first leader who balances day-to-day operational oversight with robust succession planning building future bench strength and driving a culture of high engagement and continuous development.

Key Responsibilities

1. Operational & Strategic Leadership

• Oversee operational and strategic objectives for a high-volume clinical laboratory.
• Manage laboratory lanes to budget through rigorous cost savings capital resource allocation and productivity monitoring.
• Monitor and utilize data-driven metrics to evaluate and drive business decisions for capital equipment and team resources.
• Standardize and ensure all policies and procedures across lab locations are current meeting federal state and local regulatory requirements.
• Facilitate seamless communication between business lanes shifts and across diverse departments.
• Oversee the development expansion or transition of service lines platforms and long-term strategic projects across multiple sites.

2. People Leadership & Talent Development

• Prioritize day-to-day operational oversight with a heavy focus on succession planning and creating future bench strength at the leadership level.
• Set clear performance standards and drive accountability through influence collaboration and high-impact leadership.
• Drive team engagement morale and a deep sense of belonging across all shifts and teams.
• Mentor coach and develop leaders and emerging talent upleveling overall team capability.

3. Quality Assurance & Compliance

• Oversee the training competency and performance of laboratory testing by clinical staffensuring accurate recording and resulting of tests to guarantee full regulatory compliance.
• Ensure quality control (QC) and quality assurance (QA) programs are rigorously established and maintained.
• Foster exceptional internal and external customer relations resolving complex technical or operational problems in a timely decisive manner.

Position Requirements

Education & Certifications

• Bachelors Degree in Medical Technology or related sciences is required.
• Masters Degree in Business Administration (MBA) or relevant sciences is preferred.
• Medical Technologist Registry required (ASCP AMT AAB or equivalent).
• Florida Supervisor License in Microbiology or as a Generalist is required (Candidates currently outside of Florida must be eligible and willing to obtain this license upon relocation).

Required Experience & Skills

• Minimum 10 years of recent progressive laboratory management experience in a high-volume Microbiology or highly complex testing environment.
• Demonstrated success leading and transforming large teams in high-volume multi-site lab environments.
• Proven experience managing complex technical or platform transitions.
• Expert-level knowledge of CAP Federal and State clinical laboratory regulations.
• Intermediate to advanced computer skills including proficiency in MS Office Suite (Word Excel PowerPoint Outlook).

Preferred Industry experience

• Proven experience successfully implementing new programs products or methodologies within a clinical laboratory setting.

Company Overview

Over the last decade our clients organization has established itself as a premier leader in clinical healthcare and over the next decade we are poised to build the worlds greatest healthcare community. When you join our team you are joining a winning mission-driven culture. Through a deep commitment to training professional growth and clinical quality we consistently achieve superior outcomes while giving our leaders the opportunity to excel in an award-winning supportive environment.

Total Rewards Package

• Comprehensive Healthcare: Premium medical dental and vision insurance options.
• Financial Well-being: Competitive base salary 20% performance bonus program 401(k) match paid time off (PTO) and PTO cash-out options.
• Family & Wellness Support: Family care resources Employee Assistance Program (EAP) counseling sessions mental health and wellness app subscriptions backup child/elder care and robust maternity/paternity leave.
• Professional Development: Access to specialized corporate leadership programs mentorship pipelines and comprehensive on-demand virtual training platforms.