Director, Integrated Insights & Strategy, Field & Account Strategy
New York City, NY - USA
Job Summary
Pfizers Specialty Care Integrated Insights & Strategy (IIS) team is seeking a Director Field & Account Strategy: a senior individual contributor who drives field and account strategy across the Specialty Care portfolio through the insights and analytics that inform it. Sitting within the Customer Strategy team and aligned to the US Commercial customer-engagement organization this above-brand role frames the field and account business problems delivers the analyses that answer them and enables executional excellence across customer-facing teams.
The Director is a trusted thought partner to sales leadership National Sales Directors the Customer Engagement Platform (CEP) and key and national account teams translating field execution account performance and customer intelligence into analyses that sharpen deployment targeting and account strategy. As a portfolio-level above-brand capability the role also holds the institutional knowledge and continuity that keep the field and account partnership strong across brands and across cycles. They bring these questions to life with IIS-built AI-powered tools and personally deliver the high-quality timely insight that moves decisions.
The ideal candidate is a proactive brand consultant with a proven record of framing designing and delivering analytic solutions to challenging business situations. They pair in-depth command of multiple analytic disciplines with a sharp sense of what strong timely insight looks like and they bring exceptional intellectual and analytical curiosity a spirit of innovation and out-of-the-box thinking that drives competitive advantage. A collaborative operator and an outstanding listener they influence through the quality of their thinking carry the presence to partner credibly with senior brand and portfolio leaders and communicate with clarity and impact in writing and in the room.
Role Responsibilities
- In partnership with National Sales Directors and franchise leadership design and continuously refine a field alert strategy that delivers real-time data-driven signals to field-based customer-facing colleagues through various tools.
- Evaluate alert performance and patient signals and iterate on business rules to maximize commercial relevance and rep adoption.
- Partner with Enablement CRM Brand Operations and Technology teams to inform tools and capabilities that improve executional excellence precision targeting and field effectiveness and recommend improvements based on measured impact.
- Conduct the analysis that informs sales-force size structure territory alignment resource allocation and deployment for the brands field-based colleagues.
- Use advanced analytics to assess sales-force effectiveness and recommend actionable improvements to sales leadership.
- Serve as the analytics partner to account teams delivering account-level insights on market dynamics growth potential and competitive activity at key accounts.
- Provide the analytics that support Key Account Directors and National Account Directors including performance metrics market-potential assessments and competitive dynamics reviews.
- Inform integrated account planning and customer segmentation with rigorous analysis.
- Bring rigor and momentum to cross-functional work mobilizing partners through clear framing and the quality of the thinking rather than formal authority.
- Build analytics fluency across sales and account partners and mentor and share best practices with junior IIS colleagues.
Qualifications
- Bachelors degree in Marketing Analytics Statistics Business Life Sciences or a related field required.
- 8 years of experience in commercial analytics commercial strategy management consulting or a combination thereof.
- Demonstrated track record of high-value proactive brand consultancy: framing designing and delivering analytic solutions for challenging and ambiguous business situations.
- In-depth command of multiple analytic disciplines with a keen sense of what strong timely and high-quality insight looks like.
- Exceptional intellectual andanalytical curiosity a spirit of innovation and out-of-the-box thinking with a bias toward proactively surfacing the sharper question and the next opportunity.
- Demonstrated experience partnering with both marketing and sales or field organizations and translating brand strategy into marketing and field analytics and recommendations.
- Experience with field-effectiveness and account analytics including familiarity with field-force sizing and structure territory alignment and deployment CRM and customer or account planning.
- Experience integrating and interpreting commercial data sources such as claims specialty pharmacy CRM market access account and performance data.
- Demonstrated ability to move cross-functional work forward and drive alignment across senior stakeholders through influence rather than formal authority.
- Outstanding listening and collaboration skills with a proven ability to influence senior stakeholders and elevate the quality of decisions.
- Excellent written verbal and presentation skills with the presence to partner credibly with senior brand and portfolio leaders.
- MBA or advanced degree in a relevant field.
- Prior experience in pharmaceutical or life sciences commercial analytics including specialty channels forecasting market insights and promotional performance frameworks.
- Familiarity with field enablement and alerting tools (e.g. PinPoint) and with sales-force effectiveness methodologies.
- Hands-on familiarity with AI tools in commercial settings including LLMs decision-support applications or analytics platforms.
- Familiarity with Pfizer GCA capabilities (QBR OAE Growth Blueprint) or comparable commercial analytics methodologies.
Organizational Relationships
- Sales Leadership and National Sales Directors; the Customer Engagement Platform (CEP).
- Account teams: Key Account Directors and National Account Directors.
- Cross-functional partners: Chief Marketing Office Finance DBO S&C Medical and Commercial Operations.
Resources Managed
- May manage project-level spend for primary market research and analytics vendors on assigned initiatives.
- Individual contributor role with no direct reports.
- Mentors and guides junior analysts and manages contingent workers on assigned projects as appropriate.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Other Job Details:
- Last Date to Apply for Job: November 6 2026.
- Ability to travel based on business needs
- This position is hybrid and requires working onsite 2 to 3 days per week
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN O-1 H-1B etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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Marketing and Market ResearchRequired Experience:
Director
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