Director Information Technology

Our Commitment:

At Symmons we are dedicated to delivering excellence in every aspect of our business. Our success is driven by our commitment to our core values: being customer-focused embracing a can-do attitude demonstrating resilience and always striving to win as a team. We believe in fostering a positive and collaborative work environment where every team member can thrive and contribute to our shared goals.

The Opportunity:

We are seeking a dynamic and motivated Director Information Technology to join our this role you will play a crucial part in helping us achieve our mission by putting our core values into action every day. If you are passionate about providing exceptional service thrive in a fast-paced environment and are ready to make a significant impact we want to hear from you!

The Director of Information Technology leads the companys IT strategy operations infrastructure cybersecurity business applications and IT support functions. This role ensures technology supports business objectives while maintaining a secure reliable scalable and cost-effective environment.

The Director serves as a strategic partner to executive and business leaders. The position also leads the IT team and technology partners manages IT budgets and projects and ensures appropriate policies controls and business continuity plans are in place.

IT Strategy & Business Partnership

• Partner with leadership to identify technology solutions that improve efficiency productivity and business performance.
• Evaluate emerging technologies and recommend solutions based on business value cost risk and implementation requirements.

Cybersecurity & Information Risk Management

• Develop and maintain the companys cybersecurity strategy and information security practices.
• Monitor threats vulnerabilities regulatory requirements and industry best practices.
• Oversee security policies access controls monitoring endpoint and data protection and employee cybersecurity awareness.
• Lead cybersecurity incident response and coordinate internal and external resources.
• Manage technology and cybersecurity risks associated with third-party providers.

Infrastructure Systems & Business Applications

• Oversee IT infrastructure including networks servers hardware cloud environments telecommunications and end-user technology.
• Oversee ERP CRM business applications integrations and other critical technology platforms.
• Maintain appropriate documentation of the technology environment systems policies and procedures.

IT Projects & Technology Implementation

• Establish and manage an IT project portfolio aligned with company priorities.
• Oversee technology projects from planning and budgeting through implementation testing training and support.
• Ensure projects are properly scoped resourced prioritized and delivered in alignment with business objectives.

Business Continuity & Disaster Recovery

• Develop and maintain IT business continuity and disaster recovery plans.
• Ensure appropriate backup recovery redundancy and recovery capabilities for critical systems and data.
• Lead technology response and recovery efforts following significant outages cybersecurity incidents or business disruptions.

IT Team Leadership

• Lead develop and mentor the IT team establishing clear objectives accountability and performance expectations.
• Promote a culture of accountability collaboration continuous improvement and customer service.

Vendor & Managed Service Provider Management

• Provide strategic oversight of managed service providers and technology vendors.
• Manage vendor relationships service levels contracts performance cybersecurity practices and costs.
• Identify opportunities to improve service and maximize technology investments.

• Bachelors degree in Information Technology Computer Science Information Systems or a related field.
• 10 years of progressive IT experience including at least 5 years in an IT leadership or management role.
• Proven experience developing and executing IT strategy in a business environment.
• Strong knowledge of IT infrastructure cybersecurity enterprise applications ERP systems networks and cloud technologies.
• Experience managing IT projects budgets vendors and managed service providers.
• Strong analytical problem-solving project management and organizational skills.
• Excellent communication and interpersonal skills with the ability to work effectively with technical and non-technical audiences.

Preferred Qualifications

• Experience in a manufacturing or similarly operationally complex environment.
• Experience with ERP and CRM platforms.
• Experience with AWS Salesforce or similar cloud-based platforms.

Company Overview:

In 1939 Paul Symmons advanced the plumbing industry by inventing the first anti-scald pressure-balancing valve. 87 years later his legacy lives on through the Temptrol valve which is still made right here in the USA.

While the vision of Paul Symmons is never out of sight were constantly pressing forward challenging ourselves and the industry to be better to do better. As we design and redesign the minute details were also conscious of the bigger things like water conservation and energy reduction and global impact.

Thats what we do here at Symmons we make things right.

Headquartered in Braintree Massachusetts Symmons is now part of the Harbour Groups portfolio of companies. Harbour Group is a privately owned operations-focused company based in St. Louis Missouri focused on the long-term growth for manufacturing companies. For more information about Symmons and its product catalog visit

Symmons offers a competitive compensation package including excellent benefits and a 401k plan with 100% match up to the first 6% of eligible wages with immediate vesting. The pay range reflects our good faith estimate at the time of posting and does not guarantee a specific wage. Actual pay will depend on skills experience and other job-related factors.

If you are ready to bring your passion skills and can-do attitude to Symmons we invite you to apply for this exciting opportunity. Please submit your application/resume at: