Director, Implementation & Adoption Business Partner (4 Positions)

Job Description Summary

#LI-Hybrid

This position will be located at the East Hanover NJ site and will not have the ability to be located remotely. This position will require travel as defined by the business (domestic and/ or international).

Imagine shaping how transformation comes to life across one of the worlds leading medicines companies. As a Director Implementation & Adoption Business Partner you will play a critical role in turning bold transformation ambitions into sustainable business outcomes. Partnering directly with Engine teams and business leaders you will embed adoption readiness and implementation strategies from the earliest stages of solution design through deployment and stabilization. This is a unique opportunity to influence how people processes technology and ways of working evolve across Novartis helping leaders and teams embrace change accelerate value realization and build lasting capabilities that improve the lives of patients worldwide.

Job Description

Key Responsibilities:

• Partner with transformation teams to embed adoption and implementation considerations from design through deployment.
• Assess change and stakeholder impacts behavioral shifts readiness needs and adoption metrics and risks across business functions.
• Develop and lead implementation and adoption plans driven by expected outcomes and key conditions to enable success behavioral changes required key interventions/actions evolution of roles & responsibilities training/upskilling requirements communications.
• Align deployment and change management activities across business technology people learning communications and operational teams.
• Equip leaders sponsors and champions with tools and strategies to drive successful change adoption.
• Monitor readiness adoption usage and feedback to identify barriers and accelerate business outcomes.
• Lead interventions to address risks remove obstacles and support sustainable post-launch adoption.
• Capture lessons learned and develop reusable adoption practices to strengthen future transformation initiatives.

Essential Requirements:

• Education: Bachelors degree in business organizational development psychology communications HR/P&O healthcare life sciences or related discipline required. Masters degree or certification in change management organizational development communications design thinking Agile change Prosci/ADKAR CCMP or Lean preferred
• 8 years of experience in change management implementation adoption transformation delivery organizational effectiveness consulting commercial operations or digital/business transformation.
• Experience in pharma biotech healthcare consulting or technology-enabled transformation especially commercial transformation field deployment workflow redesign AI/digital tool adoption or new ways of working.
• Experience converting future-state designs into practical implementation and adoption plans with owners milestones readiness criteria stakeholder impacts leadership actions local deployment requirements and sustainment measures.
• Experience facilitating change management assessments and developing successful readiness and adoption plans leveraging innovative tools and embedding AI where possible to simplify and accelerate outcomes.
• Experience working directly with and influencing sponsors people leaders functional teams product/technology teams P&O communications learning controls and external partners.
• Ability to identify adoption risks early translate evidence into interventions and escalate barriers related to leadership capability process policy controls capacity or ownership.
• Exceptional executive and frontline communication skills with the ability to tailor adoption plans by audience while preserving transformation intent.

Desirable Requirements:

• Experience with role-based learning sponsor coaching readiness measurement adoption analytics and stabilization after launch
• Experience operating as an embedded business partner rather than a downstream communications or training resource

Novartis Compensation Summary:

The salary for this position is expected to range between $185500 and $344500 per year.

The final salary offered is determined based on factors like but not limited to relevant skills and experience and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and depending on the level of the role eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health life and disability benefits a 401(k) with company contribution and match and a variety of other addition employees are eligible for a generous time off package including vacation personal days holidays and other leaves.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion sex national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position please send an e-mail to or call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

$185500.00 - $344500.00

Skills Desired