Director, Hyperscale Operations

The Director Hyperscale Operations is responsible for overseeing portfolio-level change management process management and reporting functions that support the successful planning coordination and execution of large-scale hyperscale data center projects. This role leads a team that serves as a critical integrator across data center design procurement construction finance legal sales and delivery teams in integrating business functions and reporting on performance risks and revenue outcomes across the client delivery lifecycle.

What You Will Do: (Job Responsibilities)

• Establish clear priorities accountability alignment and integration across the change management process management business reporting and project teams
• Oversee the integration of processes execution workflows and reporting across hyperscale portfolios.
• Ensure alignment between lease obligations construction delivery operational readiness and revenue timing.
• Act as a central coordination point for cross-functional alignment across data center design procurement construction finance legal operations sales and delivery teams.
• Act as a central coordination point for coordination with customers and tenants at the portfolio level.
• Maintain visibility into portfolio-level delivery performance identifying risks gaps and execution challenges
• Ensure early identification and escalation of process breakdowns and partner with project teams to drive resolution
• Oversee development of portfolio-level reporting forecasts and analytics for clear leadership visibility into delivery readiness revenue timing and variance recovery exposure and risk.
• Drive continuous improvement across process design execution consistency and data quality and reporting accuracy.
• Support executive reviews strategic planning and operational decision-making.
• Translate operational and financial data into concise leadership-ready narratives.
• Other duties as assigned.

What You Will Need to Be Successful: (Required Qualifications Education Experience Certifications)

• Bachelors degree or equivalent relevant experience.
• 8 years of experience in data center delivery change management process management real estate development business integration or related field.
• Experience developing and implementing standardized processes or operational workflows and reporting.
• Strong ability to collaborate across teams and influence stakeholders without direct authority.
• Strong ability to lead teams in a rapidly growing industry and organization

We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

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QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.