Director, Global TA Operations

The Role

Moderna is seeking a Director Global Talent Acquisition Operations to lead and scale the operations that enable hiring globally. This role is accountable for TA operational excellence performance of our global Recruitment Process Outsourcing (RPO)andcontingent workforceprovider partnershipsrecruiting technologydataand compliance.

As the operational owner of our RPO partnership this leader willestablishclear governance and performance expectations use data toidentifyopportunities and risks and ensure strong alignment across the RPOretainedTalent Acquisition team and business.

This leader will continuously challenge how work gets donethroughsimplifyingstandardizinganddigitizingprocesses to create a scalablecompliantand high-performing global TA operating model.

Heres WhatYoullDo

• Lead global TA Operationssettingthe strategy and operating model to deliver a consistent scalable experience for candidates hiring managers and recruiters.

• Own RPO governance and performance including SLAs KPIs scorecards capacity and productivity governance reviewsescalationsand continuous improvement.

• Drive operational performance through dataidentifyingtrends risks andopportunitiesand translating insights into clear actions and measurable improvements.

• Simplify andstandardizeglobal recruiting processeseliminatingunnecessaryworkandestablishingclear processescontrolsand governance.

• Lead TA vendor strategy and performance including RPO contingent workforce searchassessmentand background screening partners.

• Own TA technologyoptimization partnering with Digital to improveour tech stackandidentifyopportunities for automation and AI.

• Lead operational readiness and changefor new markets technology deployments processchangesand business transformationsimpactingrecruiting.

• Ensure global operational compliance partnering with LegalHRand other functions toestablishappropriate recruitingprocesses and controls.

• Lead and develop the TA Operations teamestablishingclear priorities performanceexpectationsand accountability.

• Partner across theorganizationwith Talent Acquisition HR Digital Legal Procurement and Finance to deliver business priorities and resolve operational issues.

Basic Qualifications

• Bachelors degree in Human Resources Business Administration ora relatedfield.

• 12 years of experience in Talent Acquisition Talent Acquisition Operations recruiting operations or RPO.

• 4 years ofpeopleleadership experience with responsibility forglobally distributed teamsperformanceand development.

• 4 years of experience implementingadministeringoroptimizingenterprise recruiting technology includingan ATSor HRIS.

• Experience working with or for an RPO MSP or other outsourced recruiting/workforce solution.

• Experience leading Talent Acquisition operationsprogramsor transformations across multiple countries or regions.

• Experience designing and implementingstandardizedrecruiting processesgovernanceor operational controls.

• Experience using recruiting data and operational metrics to identify performance gaps and drive measurable improvements.

Preferred Qualifications

• 3 years of experience in life sciences biotechnology pharmaceuticals start-upor another high-growth environment.

• 2 years of experience with Workday Recruiting; experience withHiredScoreor another AI-enabled talent platform.

• Hands-on experience managing or governing an RPO MSP or other outsourced recruiting/workforce solution including responsibility for SLAs KPIs and performance management.

• Experience supporting recruiting operations acrossUSEMEA and/or APAC including country-specific hiringemploymentor data privacy requirements.

• Experience managing multiple Talent Acquisition vendors and contractual performance.

• Experience presenting operational performance and recommendations to VP-level or executive stakeholders.

• Experience implementing recruiting technology automationanalyticsor AI solutions thatdeliveredmeasurable improvements in efficiency adoption servicedeliveryor user experience.