Director, Facilities

Director Facilities

Washington DC In-Person $80K - $90K Washington Post Top Workplace

Join Community of Hope as a Director of this role you will maintain facilities in compliance with applicable building fire accessibility workplace safety environmental health shelter and health care regulations. You will provide strategic and day-to-day leadership for planning operation maintenance safety security compliance and continuous improvement of facilities across the agencys multiple health centers and temporary housing addition you will ensure that administrative program and community-facing spaces are maintained in good repair with conditions routinely assessed and confirmed as satisfactory and that they remain safe accessible and welcoming. This position is located at Conway Health and Resource Center in Southwest DC.

Our Approach and Values:

• We celebrate peoples strengths and acknowledge the impact of trauma on peoples lives.
• We embrace diversity welcome all voices and treat everyone with respect and compassion.
• We lead and advocate for changes to make systems more equitable.
• We strive for excellence and value integrity in all that we do

What Youll Do

• Directs daily operations preventive maintenance repair inspection and long-range planning across health centers temporary housing shelters administrative offices storage areas outdoor spaces and supports facilities.
• Performs regular facility inspections with the goal of visiting each site weekly to check conditions and to ensure that administrative program and community-facing spaces are maintained in good repair with conditions routinely assessed and confirmed as satisfactory and that they remain safe accessible and welcoming.
• Maximizes the agencys use of MaintainX as the computerized maintenance management system (CMMS) to create assign prioritize and monitor work orders; manage preventive maintenance schedules inspections checklists asset records documentation and reporting; promotes timely follow-up data quality accountability and continuous improvement across all sites.
• Partners with operations health and shelter leadership and the Safety/Emergency Preparedness Committee to maintain emergency response plans for power outages severe weather utility interruptions infectious disease concerns facility incidents resident emergencies and other disruptions; schedules and leads emergency drills; serves on BERT (Building Emergency Response Team).
• In collaboration with the supervisor and key Operations Leadership provides capital improvement recommendations and works with the Director of Capital/Special Projects where applicable to ensure capital improvement projects are completed satisfactorily on budget and on schedule.
• Meets with supervisees regularly and provides real-time feedback training support and coaching as needed. Creates meeting agendas sends meeting agendas in advance when possible and documents concerns promptly as needed.
• Applies principles learned through diversity equity and inclusion (DEI) trainings and/or trauma informed care trainings (TIC) and leads with a DEI and TIC lens when appropriate.
• Reviews the performance of team members in a timely manner including completing 90 day and annual performance evaluations per their due dates documenting any issues or changes providing recommendations for professional development and/or training opportunities and recognizing staff when appropriate.
• Partners with the Talent Management team regarding personnel matters including but not limited to terminations leaves of absence training onboarding and other COH handbook policies.
• If applicable actively recruits for vacancies with a sense of urgency. This includes reviewing resumes phone screening interviewing and completing references. This also includes partnering with Talent Management for assistance in an effort to fill vacancies promptly.

Must-Haves

• Bachelors degree in facilities management engineering construction management business administration public administration nonprofit management or a related field; equivalent experience may be considered.
• Seven or more years of progressively responsible facilities operations property management construction maintenance or physical plant leadership experience required.
• Minimum of 5 years of supervisory experience required.
• Strong communication skills and the ability to collaborate with leaders and staff across the organization as well as lead internal teams.
• Working knowledge of building systems including HVAC plumbing electrical fire/life safety generators security systems access controls elevators where applicable and general building maintenance.
• Strong understanding of workplace safety emergency preparedness sanitation habitability accessibility regulatory compliance inspection readiness and documentation practices required.
• Ability to respond to urgent facility needs including evenings weekends holidays or on-call situations required.
• Ability to support facilities serving vulnerable populations with professionalism confidentiality cultural humility and respect for dignity and privacy.
• Demonstrated dependability and punctuality with a consistent commitment to attendance timeliness accountability and fulfillment of assigned responsibilities including availability for scheduled and emergency response duties.
• Proficient in computer systems and Microsoft Office 365 applications including Outlook Teams Word Excel and PowerPoint with the ability to leverage technology for effective communication collaboration reporting and operations management.
• Ability to lift carry push or pull objects weighing up to 25 pounds independently and heavier objects with appropriate assistance or equipment.
• Ability to frequently climb stairs and as needed safely use ladders or similar equipment during facility inspections.
• Ability to stand and walk for extended periods throughout the workday while conducting facility inspections and responding to operational needs.
• Ability to frequently bend stoop kneel crouch crawl reach grasp push and pull while inspecting facilities accessing building systems performing repairs/maintenance and assisting with operational needs.
• Visual ability sufficient to inspect facilities read labels instructions and safety information identify hazards review plans and documentation and operate a motor vehicle with or without reasonable accommodation.
• Ability to travel timely and reliably between all Community of Hope sites throughout the workday for inspections contractor meetings alarm responses and other facility-related needs. The role may also require transporting supplies tools equipment and other materials needed to perform maintenance repairs and operational duties.
• A valid drivers license and regular access to a car as well as proof of auto insurance required

Nice-to-Haves

• 7 years of supervisory experience preferred.
• Experience managing facilities across multiple locations preferably in a health care community health housing shelter human services nonprofit public service or highly regulated environment preferred.
• Demonstrated experience managing budgets vendors service contracts capital projects preventive maintenance programs and urgent repair needs preferred.

Why Youll Love Working Here!

At COH we prioritize the following well-being and work-life balance-centered benefits: (Full-Time)

• 8 x Washington Post 150 Top Workplaces winner
• 8-hour workdays with paid lunch
• 3 weeks vacation (additional week after two years) 2 weeks sick leave 11.5 paid holidays and one personal floating holiday on an annual basis.
• Annual performance-based raises up to 5% of your annual pay.
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP) Licensing reimbursement & CEU funding.
• Medical dental vision life & disability insurance 403(b) retirement.
• Leadership development internal promotions and career growth opportunities.
• A culture grounded in equity compassion and well-being.

About Us

Community of Hope is a mission-driven innovative rapidly growing nonprofit and Federally Qualified Health Center. For over 45 years we have provided health and housing services perinatal care coordination and community support services to make Washington DC more equitable. Community of Hope also strongly emphasizes maternal and child health with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DCs largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center our WIC nutrition centers and our various partnerships we have reached hundreds and believe that everyone in DC deserves to be healthy housed and hopeful.

With the help of our amazing staff we have successfully provided:

• 50000 medical visits
• 6300 dental visits
• 17000 emotional wellness visits
• 1384 families and 220 individuals with housing/homelessness prevention services

Ready to bring hope and health to our DC community Apply today!

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope contact a Recruiting Coordinator. Email: Phone: . Community of Hope is an equal opportunity employer.