Director, Experience Strategy

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Remedy Edge

At Remedy Edge NY we believe health cant wait.

The stakes are higher. The pace is faster. And hesitation costs lives.

Thats why Remedy Edge exists. We help brands healthcare professionals patients and decision-makers get the edge on health through urgent thinking creativity and action.

Were growing our team with talent. Skill matters but how you work matters just as much. Were looking for team members who are:

Relentless in the pursuit of better ideas tighter creative and more strategic thinking

Respectful of the people behind every pitch brief timeline concept and shoot

Remarkable in the standard they hold themselves to knowing that average doesnt move us forward

Because when health is on the line every moment matters. And every edge counts.

Inclusivity

Healthcare communications should reflect the realities of the people theyre meant to reach. Were committed to building teams with diverse perspectives experiences and voices because the best ideas emerge when everyone is heard. By embracing differences we create stronger work that leads to more meaningful health outcomes.

Flexibility

Great work doesnt come from sitting in a specific place. It comes from giving talented people an environment to do their best thinking. Our flexible hybrid model empowers teams to work where theyre most effective whether thats in our NYC headquarters at home or alongside clients. With intentional meeting-free time seasonal flexibility and modern ways of working our team has the space to get the edge their way.

Who We Are

Remedy Edge is a global healthcare communications network built to make creativity and technology a force for better health outcomes.

We are a collective of courageous curious generous and gritty people driven to solve the toughest challenges in healthcare. We question assumptions and push past whats expected. Our work is grounded in deep expertise across behavior culture channels and innovation. The result is work that moves people from awareness to action from delay to decision and from possibility to progress.

Remedy Edge NY

Title: Director User Experience Pharmaceutical Advertising Experience
Company/Location: New York NY
Department/Discipline: User Experience

Overview

The successful candidate will be able to effectively drive UX quality and direction for complex engagements or portfolios serving as a senior partner to the business clients and leadership teams. They will communicate UX best practices and principles to clients and internal teams lead UX Designers on execution and ensure UX best practices are met across all projects. Deep experience in the healthcare marketing industry particularly with materials promoting products to healthcare professionals and integrating complex pharma and medical needs is required for this senior role.

Responsibilities

• Client & Stakeholder Leadership: Lead strategic conversations with clients and senior stakeholders providing clear practical advice and strategic design direction.
• Omnichannel Execution: Implement UX best practices across a comprehensive range of digital and omnichannel tactics including websites emails banner ads social media digital sales aids and congress applications.
• End-to-End UX Direction: Oversee entire UX tracks establishing excellence in discovery information architecture prototyping and experience definition.
• Design Systems & Standards: Lead advanced design system management internal training and set clear uncompromising expectations for overall quality and delivery.
• Team Leadership & Mentorship: Direct and manage UX teams cultivate emerging leaders and handle the training and instilling of UX best practices across portfolios.
• Strategic Collaboration: Build strong relationships across cross-functional partners to work effectively through competing priorities and fast-paced agency environments.
• Innovation & AI Integration: Partner directly with senior (VP and above) UX leadership to evaluate innovation and AI capabilities to support automate and elevate the UX teams workflows.

Experience & Qualifications

• Proven Track Record: 10 or more years of UX design and omnichannel experience including significant client-facing leadership.
• Healthcare & Pharma Expertise: Deep understanding of how to seamlessly integrate research brand business medical content technology and regulated pharma needs into actionable design work.
• Specialized Domain Knowledge: Proven expertise in WCAG accessibility compliance design systems SEO measurement and health literacy.
• Strategic Synthesis: Ability to balance business and brand strategy with research insights data and medical requirements to generate solutions that drive client confidence scope and impact.
• Discovery Research: Experience conducting and synthesizing deep discovery research into a cohesive strategic approach including leading high-level discovery presentations and subsequent creative briefs.
• Platform & Technical Skills: Expertise in standard UX software with a heavy emphasis on Figma and AI tools.

$160000 - $170000

To the extent permissible by local law Omnicoms policy requires employees to work in the office for a minimum of three days a week unless additional in-office days are directed by their agency or manager.

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