Director, Enterprise Intelligent Automation

Job Description Summary

Note: This position follows our hybrid-friendly schedule so you get the best of both worlds flexibility and office days will be 3 per week in our St Petersburg FL Corporate Office.

This role is not eligible for Work Visa sponsorship either currently or in the future.

Job Description

Serving as a senior technology leader for Raymond James enterprise automation and RPA capabilities the Director will be accountable for the strategy architecture delivery governance and ongoing evolution of the firms automation platforms and operating model. This role combines strong technical understanding with execution leadership owning both the definition of the target-state automation ecosystem and the successful delivery of scalable secure and measurable automation solutions.

The Director will lead the continued maturity of the automation function including RPA workflow automation process orchestration intelligent automation and AI-enabled automation opportunities. This individual will be responsible for strengthening the automation roadmap improving delivery discipline expanding reusable capabilities and ensuring automation efforts are aligned to business value operational risk compliance and enterprise technology standards.

The ideal candidate is a hands-on technology leader with deep automation experience strong delivery discipline and a proven track record of building and scaling automation capabilities in a complex enterprise environment. They will lead and mentor a high-performing team of automation engineers architects analysts and leaders while fostering a culture of ownership accountability continuous improvement and measurable business impact.

This role requires strong partnership across business product operations architecture risk compliance and engineering teams to identify automation opportunities prioritize the highest-value work reduce operational friction and deliver solutions that improve speed quality efficiency and control across the organization.

Responsibilities:

• Own the enterprise automation and RPA capability including platform strategy solution architecture delivery execution governance and ongoing operational stability.

• Accountable for delivery of key automation initiatives ensuring execution against roadmap commitments with high quality predictability and measurable business value.

• Define and execute multi-year automation roadmaps translating business needs and operational pain points into actionable delivery plans and measurable outcomes.

• Lead the modernization and expansion of the automation ecosystem including RPA workflow automation API-based automation process orchestration intelligent document processing and AI-enabled automation opportunities.

• Provide hands-on solution leadership guiding design decisions across automation patterns platform usage reusable components integrations exception handling monitoring and operational support.

• Ensure automation solutions meet enterprise standards for security resiliency auditability compliance maintainability and operational risk management.

• Partner with business and operations leaders to identify automation opportunities assess value prioritize demand and ensure automation investments are focused on meaningful outcomes.

• Lead and mentor automation engineers architects analysts and emerging leaders strengthening the teams technical depth delivery capability and leadership bench.

• Establish and reinforce a culture of ownership accountability engineering discipline documentation production readiness and continuous improvement.

• Oversee cross-functional delivery across automation engineering QA architecture operations risk compliance and external partners to ensure consistent execution and long-term supportability.

• Drive stronger measurement of automation value including productivity gains cycle-time reduction risk reduction defect reduction capacity creation and improved associate or client experience.

• Support the broader AI-driven IT strategy by identifying where automation AI and process improvement can work together to improve how technology and business teams operate.

Technical Skills / Experience:

• More than ten (10) years of relevant technology experience including leadership of automation engineering or enterprise platform teams.

• Deep experience with RPA and enterprise automation platforms including bot development automation design orchestration monitoring exception handling and production support.

• Proven experience building and scaling automation capabilities across a large enterprise including intake prioritization delivery governance reuse controls and value tracking.

• Strong understanding of process automation patterns including attended and unattended automation workflow automation API-based automation system integration and process orchestration.

• Experience modernizing automation approaches from task-based RPA toward more resilient API-driven event-driven and AI-enabled automation models.

• Strong background in delivery leadership including roadmap planning execution management stakeholder alignment dependency management and production accountability.

• Experience operating in regulated financial services or another highly controlled environment with a strong understanding of risk compliance audit security and change management expectations.

• Demonstrated ability to partner with senior business and technology leaders to identify opportunities manage priorities communicate tradeoffs and deliver measurable outcomes.

• Ability to operate across strategic planning and hands-on technical leadership with credibility at both executive and engineering levels.

• Experience leading cross-functional teams mentoring technical talent and building a culture focused on quality ownership delivery and continuous improvement.

Licenses / Certifications:

• None required.

Education

Bachelors: Computer and Information Science Bachelors: Data Science Bachelors: Information Technology High School (HS) (Required)

Work Experience

General Experience 10 to 15 years Manager Experience - 6 to 10 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages and may include components such as additional compensation (cash or equity) discretionary bonuses or commissions. This position is eligible for a benefits package that may include medical dental and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation holidays and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered visit .

At Raymond James our associates use five guiding behaviors (Develop Collaborate Decide Deliver Improve) to deliver on the firms core values of client-first integrity independence and a conservative long-term view.

We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James as part of our people-first culture we honor value and respect the uniqueness experiences and backgrounds of all of our Associates. When associates bring their best authentic selves our organization clients and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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