Director, Data Science

Job Description:

At Chewy we believe great work starts with great people.

Our mission is to be the most trusted and convenient destination for pet parents and partners everywhere. Advertising is a core growth engine for Chewyand science is how we make it smarter for shoppers brands and the business.

Your Opportunity

We are hiring a Director Data Science to own and lead all Ads Data Science for Chewyfully accountable for the science strategy and production implementation behind Chewys onsite and offsite Chewy Ads.

You will lead a team of data scientists building the intelligence layer across the full advertising marketplace:

• (a) Supply-side algorithms search relevance ranking real-time bidding bid-boosting premium positioning and dynamic auctions.
• (b) Demand-side algorithms budgeting pacing budget allocation/reallocation keyword recommendations bid recommendations campaign setup and auto-optimization and advertiser ROAS optimization.
• (c) Portfolio management orchestrating Chewys onsite and offsite Ads portfolio for optimal balanced performance across shopper experience advertiser outcomes and Chewy revenue.

This is a rare seat: you will define how modern AILLMs generative AI foundation models and multimodal systemsshows up in a real advertising marketplace not as demos but as durable production systems that move customer and advertiser outcomes at scale. As a core member of Ads leadership youll partner closely with Product Engineering and business partners and represent Ads science to Chewy senior leadership.

What Youll Own

• Full ownership of Chewy Ads Data Science across onsite and offsite channelsstrategy roadmap model portfolio delivery and scientific quality bar.
• Lead grow and mentor a high-performing team of data scientists; set standards for modeling experimentation MLOps and research-to-production excellence.
• Advance state-of-the-art applied science across the three pillars above: embeddings and representation learning CTR/CVR prediction multi-objective ranking auction and bidding dynamics budget optimization ROAS optimization causal measurement and marketplace balance.
• Define and execute Chewy Ads AI / GenAI strategy including LLM-powered workstreams such as:
  • Generative creative and offer assistance
  • Intelligent keyword and query recommendation
  • Bid recommendation and automated bidding guidance
  • Auto-campaign setup and optimization copilots for advertisers
  • Retrieval-augmented systems for relevance discovery and ranking quality

• Partner with Product and Engineering to ship production systems that improve shopper relevance advertiser ROI/ROAS and Ads business performance.
• Establish rigorous experimentation and decision frameworks so science investments map clearly to customer and revenue impact.
• Represent Ads science to senior leadershiptranslating complex work into clear strategy tradeoffs and recommendations.
• Raise Chewys external scientific presence through publications talks and recruiting at leading ML/AI/advertising venues (encouraged not required).

What Youll Need

• Advanced degree (M.S. PhD or equivalent experience) in a quantitative field (e.g. CS ML Statistics OR Applied Math Data Science) or 10 years building and leading large-scale ML/optimization systems.
• Proven experience leading data scientists / applied scientists and owning end-to-end science delivery in productionideally in ads search recommendations personalization or marketplace systems.
• Deep hands-on fluency with modern ML for ranking and prediction at scale: deep learning embeddings retrieval multi-objective optimization and online experimentation.
• Experience with advertising optimization systems spanning supply and demandauctions real-time bidding pacing budget allocation keyword/bid recommendations auto-campaign optimization and ROAS optimization under real-time constrained-spend settings.
• Demonstrated experience productizing LLMs / generative AI in real systems (e.g. RAG agentic workflows evaluation harnesses quality/safety controls)ideally in ads search or ecommerce.
• Strong foundation in mathematics statistics and scientific method; a high bar for model quality causal measurement and production reliability.
• Experience operating distributed training/serving pipelines and partnering with Engineering on scalable deployment.
• Exceptional communication: able to influence senior executives and cross-functional partners with clarity and technical credibility.

Nice to Have

• Direct experience in digital advertising / retail media / sponsored products.
• Ecommerce or retail marketplace experience.
• Experience with cloud ML platforms (e.g. AWS SageMaker or equivalent) and modern GenAI tooling.
• Track record of hiring and developing senior scientific talent.

What Youll Get

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements please contact

Chewy offers a comprehensive benefits package including medical dental vision life and disability insurance 401(k) with company matching paid time off employee discounts and additional wellness and support programs designed to help Team Members thrive personally and professionally.

• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidates relevant experience education and work addition this position is eligible for 401k and a new hire and annual equity grant. C08 positions may also be eligible for annual bonus.

We offer different types of insurance and benefits such as medical/Rx vision dental life disability hospital indemnity critical illness and accident. We offer parental leave family services benefits backup dependent care flexible spending accounts telemedicine pet adoption reimbursement employee assistance program and many discounts including 10% off pet insurance and 20% off at .

Exempt salary team members have unlimited PTO subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact .

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