Director, Data Management & Governance
Wilmington, DE - USA
Job Summary
About Us
Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be Americas Small Business Bank. Our products help customers buy build and expand their business and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined and we seek those who embody and embrace what it takes to empower the American dream.
How This Role Impacts Live Oak and its People
Data is a strategic asset at Live Oak and how well we manage it shapes what the bank can do from how quickly analytics teams can deliver to how confidently the business acts on what data tells them to how well we serve our customers. The Director Data Management & Governance leads that work. Reporting to the Chief Data & Analytics Officer this role owns Live Oaks data management data quality data governance and data stewardship programs.
Over the past several years the team has built strong foundations and taken the bank from an early-stage capability to a functioning growing program. The next chapter is about continuing to mature these areas and getting them meaningfully integrated into how the bank runs day-to-day so data quality lives inside business processes semantic clarity lives inside how teams talk about their work and governance shows up as enablement more than oversight. Its also about readying our data quality semantic clarity metadata models for the AI and agentic systems that will increasingly consume it.
This role sits at the intersection of data business and enablement. Its a good fit for someone who wants to lead a real working program in a bank that treats data as a strategic advantage. Its a genuine player-coach role the Director works alongside a small team and stays close to the data close to the business and directly shapes outcomes rather than sitting a step removed from them. There is room to grow the team as the program continues to expand.
Location: Candidates must be based at our headquarters in Wilmington NC or reside within reasonable driving distance including the Charlotte Raleigh-Durham NC Virginia or South Carolina markets.
What Youll Do at Live Oak
Business Partnership & Strategic Engagement
Build deep relationships with business leaders understanding their strategy their goals how they use data today and where their pain points and growth opportunities are
Stay close to where the business is heading and shape a data management agenda that supports the banks strategic direction
Work directly with the business to resolve complex data issues and identify where processes should evolve to improve data quality at the source
Partner with the CDAO and the rest of D&A leadership to prioritize where the team invests
Data Management: Quality Metadata & Semantic Layer
Lead Live Oaks data quality program expanding monitoring coverage driving down open exceptions and building trust in the data across teams
Own metadata management in the data platform including the business glossary classification and lineage that make data findable and understandable
Advance the semantic layer helping business and technical teams speak a common language about the data
Prepare the banks data foundations for AI and agentic consumption ensuring quality semantic clarity and metadata are robust enough to support how these systems will increasingly work with our data
Own Live Oaks relationship with Monte Carlo our data quality monitoring platform
Data Stewardship & Operational Integration
Lead the Data Stewardship program supporting stewards across business domains running its operating rhythm and growing the community as the program expands
Partner with stewards to embed data quality checks and rules into their daily work so DQ becomes an operational practice rather than a separate monitoring exercise
Use the Stewardship community as a two-way channel bringing business context into data decisions and bringing data awareness into business teams
Governance Risk & Team Leadership
Continue maturing Live Oaks data governance program evolving policies standards and processes as the bank grows and as regulatory expectations shift
Serve as the data governance voice on the bank-wide vendor management program participating regularly in vendor reviews and third-party risk processes where data is involved
Partner with Information Security Compliance Risk Internal Audit and when relevant external regulators
Lead coach and develop the data management data quality and data governance team and shape how it grows as the program expands
Required Experience
8 years in data management data quality data governance or related including 3 years leading teams
Strong track record of business partnership translating business strategy and operational needs into data outcomes
Deep hands-on experience with data quality practices tooling and the operational work of driving quality
Experience leading a data stewardship or similar cross-functional data community
Data governance experience designing and running programs proportionate to the risk and regulatory environment
Working knowledge of modern data platforms Databricks Unity Catalog dbt Fivetran cloud data warehouses
Strong communicator across a range of audiences business SMEs Data Stewards technical partners regulators
Comfortable in a player-coach model doing the work as much as directing it
Preferred Experience
AI-related data governance experience
Experience in banking or another regulated financial services environment
Experience implementing or maturing a data retention program
Familiarity with Monte Carlo Bigeye Anomalo or similar data quality monitoring tools
Experience with data catalog tools (Unity Catalog Alation Atlan Collibra) and metadata management approaches
Exposure to model risk management or SR 11-7
Exposure to third-party risk management processes in financial services
Background supporting Data Science or ML teams
Our Values
Dedication:Possess a deep commitment to Live Oak Banks mission and core values exemplified through a strong work ethic adaptability and pride in your work.
Ownership:Take initiative to deliver positive results by proactively and creatively solving problems while maintaining a high degree of quality.
Respect:Treat everyone with courtesy politeness and kindness.
Innovation:Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
Teamwork: Foster collaboration accountability and trust with others and understand that together we do more
For a detailed overview of our employee benefits please visit: Oak Bank is an Affirmative Action and Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information veteran status or disability. Equal access to programs service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at.
The base pay range for this position is $190180.00 - $262140.00 per year. Compensation may also include annual bonuses and long-term incentives subject to various metrics and company policy. A candidates salary is determined by several factors including travel relevant work experience or skills and expertise.Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave including but not limited to Arizona California Colorado District of Columbia Maine Maryland Massachusetts Michigan Nevada New Jersey New Mexico New York Oregon Rhode Island Vermont and Washington.
Required Experience:
Director
About Company
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