Director, COO for Wealth Management Human Resources

Morgan Stanley Wealth Management Human Resources is looking for a Manager or Director (non-officer level) candidate to join the COO/Ops Officer team. This role will interface with internal members across all areas of Human Resources as well as senior management at all levels of the business. This role is a unique opportunity to become part of a strategic team dedicated to enabling our clients to meet their business goals by focusing on their most important resourcetheir employeesand rethinking how HR work gets done through process optimization AI automation and continuous improvement.

Job Responsibilities:

- Serve as the central coordination point for Wealth Management HR driving the disciplined execution of enterprise talent workforce planning promotion performance management and other strategic HR priorities through strong project management stakeholder engagement analytics and governance.

- Shape and deliver high-impact experiences for the WM HR community including Town Halls Offsites Learning Forums onboarding and employee engagement activities that strengthen connection capability and culture.

- Partner across HR and the business to coordinate restructuring activities workforce actions organizational changes and other strategic initiatives ensuring thoughtful planning clear governance and seamless execution.

- Identify and prioritize opportunities to simplify and rethink end-to-end HR processes eliminate manual work and leverage AI automation and other digital tools to improve speed quality consistency and the employee experience.

- Lead process optimization initiatives from discovery through implementationdesigning simpler future-state workflows establishing appropriate controls and human oversight driving adoption and translating improvements into measurable capacity and efficiency gains.

- Collaborate with WM & HR Sr. Management WM Talent and D&I partners Rewards and Analytics and other HR Product teams to ensure communication and execution on various initiatives & projects.

- Build and maintain working relationships with key stakeholders across the organization and within Human Resources

- Assist with HR Purchase location logistics hoteling space planning initiatives.

* Note: the role is located in Purchase NY or NYC (midtown).

Skills Required:

- A Bachelors degree and 3-6 years of Human Resources Business or Project Management experience

- Strong client focus with outstanding judgment critical thinking and strong verbal and written skills

- Ability to remain calm and execute in a fast-paced high volume ever changing environment

- Ability to flex with the uncertainties of an evolving dynamic organization

- Service and solutions oriented

- Maturity to handle highly confidential matters and maintain discretion

- Excellent interpersonal skills

- Team oriented with strong influencing skills and demonstrated ability or aptitude for team leadership

- Ability to engage in reasoned dialogue on all issues to be flexible and affect change

- Self-starter with strong project management process improvement and change management skills

- Curiosity and a continuous-improvement mindset with the ability to challenge existing ways of working and translate business needs into simpler more efficient processes

- Familiarity with AI automation workflow or data-visualization tools and the judgment to apply them responsibly with appropriate attention to accuracy confidentiality risk and human oversight

- Strong Microsoft Excel PowerPoint Word and Visio knowledge with aptitude to learn quickly

- Strong attention to detail with excellent prioritization skills

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley we raise manage and allocate capital for our clients helping them reach their goals. We do it in a way thats differentiated and weve done that for 90 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

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Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion where individuals are hired developed and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate bringing a variety of backgrounds talents perspectives and experiences.

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