Director, Consumer Product Management

Meet Upside:

We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retailprofit measurement attribution and incrementalityto provide users with more value on their everyday purchases and brick-and-mortar businesses with new profitable customers. Weve helped millions of users earn 2 to 3 times more cashback than any other product and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year and that value goes directly back to our retailer partners the consumers they serve and important sustainability initiatives.

The Impact Youll Make

Upsides consumer app is on a hypergrowth trajectory scaling from millions of active users toward a much larger mainstream audience. This role owns the consumer growth system end-to-end: conversion retention cross-sell and organic user-to-user growth. Youll be accountable for the hundreds of product decisions big and small that shape how consumers experience Upside every day.

Youll bring a strong point of view on where the consumer growth strategy should go next grounded in data consumer insight and rigorous prioritization. Youll also raise the bar on quality and polish across the app strengthening the reliability and trust consumers place in the product. And youll play a key role in growing how consumers use Upside across multiple everyday spend categories gas grocery and restaurants turning single-category users into multi-category habits. Youll lead a team of consumer product managers and report directly to the CPO.

What youll do

• Own the consumer growth system conversion retention cross-sell and user-to-user growth over paid media

• Set and evolve consumer growth strategy grounded in data consumer insight and rigorous prioritization

• Own the product decisions that drive quality polish reliability and trust across the app

• Drive multi-category adoption turning single-category users into engaged users across gas grocery and restaurant

• Build habit formation and frequency into the core product; balance supply/demand and unit economics

• Lead and grow a team of consumer PMs; scale the team with an AI-centric approach

• Partner with Design Data and Marketing to turn consumer insight into measurable product bets

Competencies youll need

• Track record owning consumer app growth through a hypergrowth curve including the full growth system (conversion retention cross-sell organic growth)

• Strong product judgment high-quality high-polish consumer experiences and disciplined prioritization

• Deep consumer app expertise; secondary marketplace expertise (supply/demand unit economics)

• Experience building habit-forming products and driving adoption across multiple use cases or product lines

• AI-centric approach to scaling product management

• Experience leading a team of PMs (5-10) and growing PM talent

• 10 years PM experience; curious hungry to grow bias for progress over perfection

Nice to haves

• Fintech marketplace or transaction-driven product background

• Experience designing for trust and credibility as a conversion lever

• Exposure to payments or financial-experience product work

Who this is not for

• Someone looking for a purely visionary blank-slate mandate this role is about scaling and elevating a fast-growing consumer product with real ownership over strategy within that mandate

• Someone who prefers managing large layered organizations over staying close to the product and the team

Location:

This hybrid role is based in our Austin Chicago DC or NYC -office attendance is required on Monday Tuesday and Thursday and may increase based on project-based needs and changes to Upsides in-office policy over time.

Compensation:

The U.S. base salary range for this full-time position varies by work location:

• Tier 1: NYC $256000 - $278000

• Tier 2: Austin Chicago Washington DC $233000 - $253000

In addition to base salary this position is also eligible for equity and benefits.

The final starting pay will be determined based on job-related skills experience qualifications work location and market conditions. Your recruiter can share more about the specific salary range for your location during the hiring process.

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Benefits:

• Medical dental and vision coverage starting on Day 1

• Equity (ISOs)

• 401(k) program

• Family planning programs paid parental leave

• Physical fitness and wellness memberships

• Emotional and mental health support programs

• Unlimited PTO 10 paid federal holidays our annual week-long Winter Break

• Flexible work environment

• Lunch reimbursement for in-office employees

• Employee Resource Groups

• Learning and Development stipend

• Transparent culture

• Amazing mission!

Diversity and Inclusion:

Diversity drives innovation and our differences make us stronger. Were passionate about building a workplace that represents a variety of backgrounds skills and perspectives and we do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status. Everyone is welcome here!

If theres anything we can do to support a disability or special need during your application or interview process please email

This email is for accessibility accommodations only it should not be used to submit job applications.

Notice To Recruiters And Placement Agencies:

This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for and will not pay placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

Required Experience:

Director