Director-Capital Delivery Standards & Governance
Seattle, WA - USA
Job Summary
Salary range is $160k to $276k with a midpoint of $218k. New hires typically receive between minimum and midpoint however we may go slightly higher based on experience internal equity and market.
Sound Transit also offers a competitivebenefits packagewith a wide range of offerings including:
- Health Benefits: We offer two choices of medical plans a dental plan and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents including a spouse or domestic partner.
- Long-Term Disability and Life Insurance.
- Employee Assistance Program.
- Retirement Plans: 401a 10% of employee contribution with a 12% match by Sound Transit; 457b up to IRS maximum (employee only contribution).
- Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
- Parental Leave: 12 weeks of parental leave for new parents.
- Pet Insurance discount.
- ORCA Card: All full-time employees will receive an ORCA card at no cost.
- Tuition Reimbursement: Sound Transit will pay up to $5000 annually for approved tuition expenses.
- Inclusive Reproductive Health Support Services.
- Compensation Practices: We offer competitive salaries based on market rates and internal addition to compensation and benefits youll find that we provide work-life balance opportunities for professional development and recognition from your colleagues.
GENERAL PURPOSE:
Under general directionof the Capital Delivery Departments Transformation Division Executive Director directs and oversees the development implementation governance maintenance and continuous improvement of Capital Delivery Department (CDD) policies procedures standards specifications templates governance frameworks and supporting business processes that enable consistent and effective delivery of the Agencys capital program.
Serves as the Departments authority for standards governance and continuous improvement providing leadership for Project Controls Policies and Procedures (PCPPs) Division 01 Specifications General Conditions standard operating procedures and related Capital Delivery standards. Ensures departmental practices are standardized consistently applied and aligned with Agencyobjectives regulatory requirements and industry best practices.
Partners with Capital Delivery leadership Transformation Division functionsProject Management Information System (PMIS)teams and other Agency stakeholders to integrate policies procedures standardsgovernance requirements and supporting tools into project delivery Delivery before executive leadership governance committees FTA and PMOC representatives and other stakeholders asrequired.
Provides highly responsible and complex strategic technical and administrative support to the Executive Director of Capital Delivery Transformation.
ESSENTIAL FUNCTIONS:
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional position-specific duties.
- Directs the development implementation governance maintenance and continuous improvement of Capital Delivery Department policies procedures standards manuals templates governance frameworks and business processes supporting the planning design procurement construction commissioning and closeout of capital projects.
- Responsible for Department-wide standards policies procedures governance documentation technical manuals workflow documentation process maps RACI matrices templates and process improvement initiatives. Leads and manages the development implementation maintenance and periodic update of these materials across Capital Delivery.
- Serves as the Department owner and steward of Project Controls Policies and Procedures (PCPPs) ensuring policiesremaincurrent effective compliant and aligned with agency state federal and FTA requirements.
- Directs the development maintenance implementation and periodic update of Division 01 Specifications General Conditions standard operating procedures templates guidance documents governance documentation and other Capital Delivery standards.
- Establishes and administers governance processes for the creation review approval publication revision and retirement of departmental policies procedures standards specifications and supporting documentation.
- Partners with PMIS leadership Program & Project Performance Program & Project Controls Scheduling/Estimating/Risk/VE Document Controls and other business stakeholders to ensure policies procedures standards governance requirements decision workflows stage gates dashboards reporting requirements and business processes are effectively integrated into PMIS solutions and supporting business systems.
- Monitors and evaluates implementation of departmental policies procedures standards and governance requirements to ensure consistent interpretation and application across Capital Delivery programs and necessary modifications or corrective actions are implemented to mitigate organizational risk and improve delivery outcomes.
- Develops andmaintainsperformance metrics dashboards reporting tools and key performance indicators related to policy compliance process effectiveness governance requirements organizational performance and continuous improvement initiatives.
- Directs manages andparticipatesin the development and implementation of goalsobjectives policies standards governance frameworks and priorities supporting Capital Delivery andlargerAgency strategic goals.
- Coordinates withrespective CDD divisionsLegal Procurement FinanceProgram Management Office TransitOperationsOffice ofPlanning and DevelopmentQuality and other agency departmentsand divisionsto ensure policies procedures standards specifications and contractual requirementsremainaligned and consistently implemented.
- Maintains centralized repositories document management systems knowledge management resources and departmental platforms that provide access to approved policies procedures standards templates specifications guidance documents and supporting materials.
- Leads Department-wide standardization initiatives to improve consistency efficiency transparency compliance and project delivery performance across all Capital Delivery programs and projects.
- Develops and administers lessons learned continuous improvement and process enhancement programsfor Capital Delivery; coordinates asrequiredwith theProgram Management Office(PMO)and theirContinuousImprovement group( program)on these related activities.
- Facilitates workshops assessments and stakeholder engagement activities toidentifyand implement improvements to departmental policies procedures standards and business practices.
- RepresentsCapital Deliveryregardingpolicies procedures standards governance frameworks business processes and continuous improvement initiatives. Provides technicalexpertiseand professional judgmentregardingthe application and implementation of departmental standards and requirements.
- Champions the adoption and effective implementation of Capital Delivery standards policies procedures templates and governance frameworks across the Department. Influences leaders project teams and business partners to promote consistent application of established practices improve organizational maturity and support successful project delivery.
- Establishes and administers Capital Delivery governance processes(asrequired) including decision-making authorities stage gate reviews approval workflows and escalation pathways that support consistent project oversight accountability andtimelyexecutive decision-making.
- Developsmaintains and continuously improves Capital Delivery governance frameworks including decision-making authoritiesapprovalworkflows and escalation pathways. Partners closely with thePMOto align governance frameworks with stage gate reviews and project lifecycle requirements supporting consistent project oversight accountability quality compliance and effective project delivery.
- Develops and oversees processes tomonitorcompliance with departmental policies procedures standards and governance requirements. Evaluates the effectiveness and quality of departmental business processesidentifiessystemic issues recommends corrective actions and drives continuous improvement to strengthen organizational performance and project delivery outcomes.
- Serves as a primary departmental liaison with FTA representatives PMOC representatives consultants and external agenciesregardingpolicies procedures standards governance frameworks compliance activities and process improvement initiatives unless otherwise directed by the Executive Director.
- Identifiesand communicates organizational risk issues and develops recommendations mitigation strategies and implementation plans associated with complex business governance and project delivery challenges.
- Supports community relations and public information efforts applicable to the Department Division and Agency; negotiates and resolves sensitive and controversial issues within assigned areas of responsibility.
- Prepares and delivers presentations briefings recommendations and status updates to executive leadership governance committees steering committees review boards FTA representatives PMOC representatives Board committees and other stakeholders as requested.
- Presents and provides training to diverse audiences including project teams technical staff consultants contractors and executive leadershipregardingpolicies procedures standards governance requirements business processes and supporting tools.
- Directs consultant services supporting standards development policy administration governance initiatives PMIS integration process improvement organizational transformation and related professional services including scope development procurement support contract administration performance management and deliverable review.
- Conducts active outreach andparticipatesin industry organizations forums conferences and professional associations focused on project delivery governance process improvement standards development and organizational excellence. Maintains awareness of emerging industry trends and implements improvements asappropriate.
- Prepares and presents forecasts of funds needed for staffing consultant support support services technology investments and other resourcesrequiredto support the Departments standards governance and continuous improvement functions.
- Provides support to the Department Division and Agency on matters as directed; serves on boards committees working groups and task forces; prepares and presents reports and correspondence; attends and participates in professional meetings; maintains awareness of emerging trends and developments relevant to assigned responsibilities; and ensures policies procedures standards and practices are interpreted and applied consistently and effectively.
- Provides leadership and direction to assigned staff consultant resources and cross-functional working groups responsible for the development and implementation of Capital Delivery policies procedures standards governance frameworks and continuous improvement initiatives.
- Champions andmodelsSound Transits core values anddemonstratesvalues-based behaviors in everyday interactions across the Agency.
- Contributes to a culture of diversity equity and inclusion in alignment with Sound Transits Equity & Inclusion Policy.
- It is the responsibility of all employees to follow Agency safety rules regulations and procedurespertaining totheir assigned duties and responsibilities.
- It is the responsibility of all employees to integrate sustainability into everyday business practices.
- Other duties as assigned.
MINIMUM QUALIFICATIONS:
Education and Experience: Bachelors degree in Engineering Construction Management Business Administration Public Administration Project Management Organizational Development or a related field; and eight years of progressively responsible experience in capital program delivery project controls standards development policy and procedure administration governance business process management PMIS implementation organizational transformation or related functions.Six years of progressively responsible leadership experience managing staff consultants cross-functional teams governance initiatives organizational change efforts or major capital program support functions.
Preferred Licenses or Certifications:
- Program Management Professional (PMP).
Required Knowledge and Skills:
- Advanced principles practices and tools related to capital delivery governance policy administration technical standards management and business process management.
- Development implementation and administration of Project Controls Policies and Procedures (PCPPs) standard operating procedures technical manuals templates and governance frameworks.
- Administration and management of Division 01 Specifications General Conditions technical standards and supporting contract and delivery documentation.
- Business process mapping workflow development process improvement and organizational standardization methodologies.
- PMIS implementation business process integration reporting frameworks dashboards and supporting enterprise systems.
- Federal Transit Administration (FTA) oversight requirements and Project Management Oversight Contractor (PMOC) coordination practices.
- Operations services and activities associated with large-scale capital programs heavy civil infrastructure and transit project delivery.
- Advanced principles and practices of program development governance administration and continuous improvement.
- Contract procurement and consultant management principles including administration of professional services agreements.
- Policy procedure and standards development and administration.
- Techniques to work effectively under pressure meet deadlines manage competing priorities and adjust to changing organizational needs.
- Advanced principles and practices of governmental budget preparation and administration.
- Modern office procedures methods and equipment including computers and enterprise applications such as document management systems PMIS platforms spreadsheets dashboards and reporting tools.
- Principles of supervision training coaching and performance evaluation.
- Facilitating collaboration negotiation and partnering internally and with local jurisdictions consultants contractors oversight agencies and community stakeholders.
- Establishing and maintaining effective working relationships with executive leadership project teams department staff management vendors outside agencies and the general public.
- Building consensus among diverse stakeholders with competing priorities.
- Interpreting and administering policies procedures standards specifications and governance requirements sufficient to administer discuss resolve and explain them to staff and other stakeholders.
- Enterprise document management records management and document governance practices.
- Presentation development executive briefing preparation facilitation and public speaking skills.
- Applying appropriate oral and written communication techniques to technical managerial executive and public audiences.
- Interpreting and applying applicable federal state and local laws regulations policies and Agency requirements.
- Preparing and analyzing complex data governance materials dashboards and comprehensive reports.
- Applying advanced project management organizational transformation and program development techniques and principles.
- Developing and monitoring departmental and program operating budgets consultant expenditures schedules and resource plans.
- Supervising leading influencing and delegating tasks and authority across cross-functional teams and consultant resources.
Physical Demands / Work Environment:
- Work is performed in a standard hybrid office and field environment. Required to be in-office 3 days per week per agency policy.
- The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class.
Required Experience:
Director
About Company
Sound Transit is transforming how the Greater Seattle area moves by planning, building and operating regional transit systems that give millions of riders an alternative to sitting in traffic. Thanks to voter approval of the largest mass transit expansion in the region’s ...