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Director, Audit Response & Compliance Operations

Maryland

Job Location:

Baltimore, MD - USA

Hourly Salary: USD 67 - 73

Posted: 2 September 2026 (12 hours ago)

Application Deadline: 30 November 2026

Vacancies: 1 Vacancy

Job Summary

Introduction

The Department of Information Technology (DoIT) leads the State in the creation and implementation ofinformation technology solutions that improve IT infrastructure and government services and keep Marylandcurrent within IT industry trends. Within DoIT the Compliance Unit safeguards the integrity of the States IToperations by ensuring that audit regulatory and policy obligations are met with rigor transparency andenterprise-wide consistency. As a newly established function Compliance Unit is building the structurestandards and tooling that will define how Maryland responds to audit and regulatory scrutiny for years tocome. This is an exciting opportunity to shape an enterprise capability from the ground up.

GRADE

STD 0024 $67.15 to $73.98 Contractual positions pay by the hour. This is equivalent to: $140052 to$154304.

LOCATION OF POSITION

100 Community Pl. Crownsville MD 21038

POSITION DUTIES

This position is the operational execution of Maryland DoITs enterprise audit response function exercisingday-to-day command authority over the State Audit Response Operating Model (SAROM). SAROMis DoITsfoundational governance framework for audit response defining the accountability model intake standardsrouting logic escalation paths and reporting cadence used to manage Office of Legislative Audits (OLA)requests external audits corrective actions and policy attestations.

Operating as the SAROM control tower this role audit response from a reactive ad-hoc activity into adisciplined enterprise workflow setting service levels enforcing standards driving accountability acrossagencies and maintaining the system of record for all audit related obligations. The position carries significantinfluence across DoIT and partner agencies acting as the central authority on how audit work is receivedprioritized and executed. The role requires sound judgement in balancing competing demands from legislativeauditors executive leadership and agency stakeholders often under tight deadlines and high visibilityconditions. Beyond day-to-day operations this role shapes the maturity of the States compliance posture byidentifying systematic gaps recommending process improvements and codifying repeatable practices. Successin this position strengthens public trust in how Maryland manages its technology investments and regulatorycommitments.

Reporting Structure

This position reports directly to the Senior Director of Compliance within the Department of InformationTechnology and operates as the senior operational lead for the SAROM function. The role works in closecoordination with DoIT executive leadership agency compliance liaisons the Office of Legislative Audits andexternal audit partners and may provide functional directions to analysts coordinators or contractorssupporting audit response activities.

***This is a contractual position with limited benefits***

Position Responsibilities

Direct enterprise intake operations across email and ServiceNow ensuring every audit request internal external or legislative is formally captured classified and accountable to a defined owner from the moment it enters the organization.
Establish and enforce service level expectations escalation thresholds and operational throughput standards to prevent response degradation missed commitments or reputational exposure.
Govern workflow and routing automation so requests are assigned to the correct owners on first touch and escalated when delays or risks emerge.
Serve as steward of the authoritative audit repository standard templates operating procedures and record retention discipline preserving evidentiary integrity and audit defensibility.
Lead cross agency response coordination to deliver unified submissions consistent messaging and full enterprise visibility into open audit obligations and corrective actions.
Produce executive level reporting on audit posture throughput aging and risk trends to inform Senior Leadership and external stakeholders.
Drive continuous improvement of SAROM by analyzing performance data capturing lessons learned from completed engagements and evolving intake routing and escalation standards to keep pace with changing regulatory and operational demands.
Partner with DoIT leadership agency liaisons and external auditors to build trusted working relationships clarify expectations and resolve disputed or ambiguous findings before they escalate.

MINIMUM QUALIFICATIONS

Education: Bachelors degree in Information Technology Computer Science Information Systems BusinessAdministration Accounting/Finance or a related field.

Experience: Three(3)years experience in creating and maintaining an audit/compliance program for anorganization of over 100 or more employees in an information technology environment. This would includerisk management and/or quality assurance.

Note: Candidates may substitute two additional years of qualifying experience for the degree requirement.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.

Experience creating and maintaining an audit/compliance program in a public sector information technology environment (county state or federal).
Hands-on experience working in a system of record that uses workflow configuration and reporting such as ServiceNow to track audit/compliance information.

EXAMINATION PROCESS

The assessment may consist of a rating of your education training and experience related to the requirements of the is important that you provide complete and accurate information on your report all experience and education that is related to this position.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee you will be responsible for paying 25% of the premiums for your medical and prescription coverage including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage accidental death and dismemberment insurance and life insurance but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

Online applications are highly recommended. However if you are unable to apply onlinethe paper application and supplemental questionnaire may be submitted to:Department of Budget and Management Recruitment andExamination Division 301 W. Preston St. Baltimore MD application materials must be received in our officeby theclosing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment please contact theDBM Recruitment andExamination Division at or MD TTY Relay Service 1-.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer Maryland is committed to recruitment retaining and promoting employees who are reflective of the States diversity.

Required Experience:

Director

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