Director, APEX Integration Deal Lead

About the Role

Were seeking a Director-level Integration Deal Lead to own the commercial and operational coordination of ServiceNows most strategic acquisitions and transformative initiatives. This role sits within the APEX Integration Management Office (IMO) and is accountable for aligning stakeholders managing integration economics driving close readiness and ensuring seamless post-close execution across multiple concurrent integrations primarily within Product and Engineering while also ensuring cross-functional alignment and overall business success.

Primary Responsibilities

• Own deal coordination and executive alignment across integration leadership finance product and business unit teams translating strategy into executable workstreams.
• Manage integration financial planning and P&L targets including reconciling headcount plans tracking FY26/FY27 financial commitments and escalating variances to leadership.
• Drive close readiness across eight or more workstreams coordinating Employee Day 1 operations IT integration systems readiness communications and team logistics.
• Partner with internal teams and acquisition stakeholders to identify assess and resolve integration risks and blockers in real time.
• Build and maintain integration issue registers and status reporting including executive briefings biweekly updates and escalation management.
• Partner closely with Digital Technology (DT) teams on onboarding logistics for large new-hire cohorts including buddy programs access provisioning shared services coordination and integration planning.
• Establish operating cadences and governance frameworks including weekly operational reviews Steering Committee (SteerCo) meetings and escalation protocols with clearly defined decision rights and purposeful participation.

Qualifications :

What you need to succeed in this role

• 10 years of experience leading large-scale mergers and acquisitions (M&A) integrations or transformative programs with P&L accountability.
• Demonstrated ability to manage and influence stakeholders across executive leadership business units finance and operations without direct reporting authority.
• Proven track record of translating strategy into execution managing dependencies and delivering results in complex environments.
• Experience with financial planning workforce planning and P&L reconciliation.
• Ability to thrive in ambiguous and rapidly changing environments make informed decisions with incomplete information and adapt as priorities evolve.
• Clear direct communication style with a preference for authentic straightforward engagement over excessive corporate terminology.

Preferred Qualifications

• Experience with software or SaaS acquisitions.
• Background in program management IT operations enterprise integration or related disciplines.

For positions in this location we offer a base pay of $180200 - $315400 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time