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Direct Sales Representative
Job Location:
Job Location:
Phoenix, AZ - USA
Yearly Salary:
$ 53000 - 55000
Yearly Salary:
Posted:
23 August 2026 (7 hours ago)
Posted:
Application Deadline:
20 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
As aDirect Sales Representative the role is to make meaningful connections with customers and their caregivers to sell Lively products and services that support the customers unique health and safety needs. Sales Representatives receive inbound sales and activations calls and use a consultative sales approach to make the best recommendation for products plans and value-added services that can enhance or even save lives. To thrive in this role the Representative must be able to actively listen deliver kind and clear communication excel at problem solving skilled in digital tools and be performance driven.
Pay:$19.47/hour base pay plus uncapped commissions. The average compensation including base commission is between $53000 to $55000 annually. Top sales agents exceed this average.
This role is remote eligible which means you would work virtually from home or another non-Best Buy location.
What youll do
Basic qualifications
Whats in it for you
Were committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it especially at key moments in your life.
Our benefits include:
Certain roles where market norms demand it are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans including eligibility please refer to our Incentive Programs Summary.
For more information about benefits LOA and paid time off please refer to our Benefits Guide.
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Pay:$19.47/hour base pay plus uncapped commissions. The average compensation including base commission is between $53000 to $55000 annually. Top sales agents exceed this average.
This role is remote eligible which means you would work virtually from home or another non-Best Buy location.
What youll do
- Work during scheduled shifts to answer high volumes of inbound sales calls from existing and/or new customers following SOPs and ensuring adherence to quality and legal standards
- Apply active listening skills to understand and identify customer needs in order to provide relevant accurate information on Lively products and services and recommend appropriate solutions
- Effectively and efficiently close sales of products upgrades and additional value-added services to maximize value to the customer
- Become an expert on the Lively product line and understand specific features and limitations of each product package and service feature; stay up to date on pricing plans and available promotions
- Configure and maintain a remote workstation including hardware setup (e.g. multiple screens docking stations) and software applications (e.g. CRM tools VPN access).
- Meet or Exceed key performance indicators goals and objectives on a monthly basis
- Learn and utilize team tools and sales software and payment systems adopting new systems and processes as required
- Develop and tailor sales approach and skillset by incorporating feedback and coaching from team leaders and supervisors
- Understand the role that Lively products and services play in the broader spectrum of Best Buy Health offerings
- Activate new lines of service for phones/devices purchased through retail partners as required
- Other duties as assigned
Basic qualifications
- 1 Year of sales experience required
- 1 Year of experience interfacing with customers and applying interpersonal skills to meet customer needs
- 1 Year of experience meeting/exceeding clearly defined performance metrics
- 1 Year of experience working with a computer including proficiency in typing navigating across multiple applications at once and with Microsoft Office Suite including Outlook Teams etc.
- 1 year working in a call center environment
- 1 year working in an inbound sales environment
- Experience using Sales Software including Costguard Microsoft Analytics CRM Salesforce or similar
Whats in it for you
Were committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Certain roles where market norms demand it are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans including eligibility please refer to our Incentive Programs Summary.
For more information about benefits LOA and paid time off please refer to our Benefits Guide.
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Required Experience:
IC
About Company
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