Direct Sales Manager
Job Location:
Phoenix, AZ - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
We are Farmers where ambition meets opportunity.
At Farmers were not just known for unforgettable jingle were a team with a passion for purpose and making a real difference in peoples lives. We deliver peace of mind when it matters most. Our results-driven high-performance culture thrives on creativity accountability and bold solutions. Here growth isnt just a goal its a way of life for both the organization and every individual on our team. We tackle challenges head-on learn from every experience and measure our impact on the customers who trust us.
Join an award-winning equal opportunity employer where youll find more than a job youll find a supportive community. Enjoy competitive benefits take part in meaningful volunteer projects and help shape the future alongside talented colleagues across all backgrounds. At Farmers helping others is at the heart of what we do.
Ready to make your mark Discover our vibrant culture and explore career opportunities at Connect with us onInstagramLinkedInandTikTok and lets build something incredible together!
Workplace: Hybrid ( #LI-Hybrid )
Farmers believes in a culture of collaboration creativity and innovation which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
- Monitors teams daily weekly and monthly performance including sales performance customer experience quality efficiency and compliance with established company and regulatory guidelines through active call listening side-by-sides and one-on-one coaching.
- Recommends courses of action to address performance deficiencies.
- Works with manager to create and implements sales and operational plans to constantly improve team performance and develop individual team members skillsets.
- Accountable for ensuring team members meet individual and team performance goals.
- Implements performance management including corrective action when applicable.
- Informs leadership of team performance.
- Manages daily operations of team including all aspects of timecards (including work schedules lunches and breaks) and confirms appropriate system access.
- Communicates company strategies related to products and philosophies to team members an ensures teams understanding.
- Works with manager to investigates and resolves escalated customer issues in a timely manner.
- Performs other duties as assigned.
- Job is performed in-person at a Farmers office or virtually at an approved alternative work location.
- The physical work environment is indoors and climate-controlled with adequate lighting and ventilation.
- Normal and customary distractions include background noise produced by office equipment and chatter among people as well as interruptions.
- Frequently sits for prolonged periods of time up to a full shift.
- Occasionally moves about the workplace including navigating stairs ramps and level or uneven surfaces.
- Occasionally moves pushes pulls lifts carries and/or places objects or materials weighing up to 25 pounds without assistance.
- Frequently uses shoulders arms hands and fingers to manipulate equipment tools and objects necessary to perform job duties.
- Frequently performs fine motor tasks such as typing mousing or writing up to a full shift.
- Rarely performs movements such as bending stooping crouching kneeling twisting and reaching overhead or below the knees.
- Possesses clear vision with or without correction to visually read and verify information.
- Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers changes in terrain and locating objects.
- Possesses adequate hearing with or without correction to communicate with co-workers respond promptly to auditory signals or alarms and discern sounds essential for maintaining safety and productivity in the workplace.
- Jobs in this category require rare if any travel.
- High School Diploma or equivalent required.
- Bachelors degree preferred.
- Property & Casualty insurance license required upon hire.
- Minimum five years of sales and call center experience required preferably in direct sales.
- People leadership experience preferred.
- Demonstrates excellent judgment and decision making skills.
- Effective interpersonal skills.
- Ability to influence internal and/or external constituents.
- Seeks to acquire knowledge in area of specialty.
- Ability to inspire and develop staff.
- Ability to coach others in selling techniques.
- Demonstrated problem solving skills.
- Possesses strong technical aptitude.
Benefits
- Farmers offers a competitive salary commensurate with experience qualifications and location.
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- For more information review What we offer on Location(s): US - AZ - Phoenix
Anticipated application deadline: At Farmers the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants including those with criminal histories in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033 Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race color religion gender sexual orientation gender expression genetic information national origin age disability marital status military and veterans status or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunitiesCheck out be sure to follow us onInstagramLinkedIn andTikTok.
Spokane WA only: Residents who prefer not to provide their address click here to submit your resume via email:
Required Experience:
Manager
