Direct Client Digital Product Manager – Gift Cards

Role: Direct Client - Digital Product Manager Gift Cards
Location: Seattle WA - Onsite 5 days a week

Why Join

One of our direct clients in the retail and digital commerce industry is seeking a Digital Product Manager to lead and enhance digital gift card experiences across mobile web and retail channels. This role offers the opportunity to drive customer engagement loyalty and revenue growth through innovative digital solutions.

Key Responsibilities

• Define and execute product strategy and roadmap for digital gift card products.
• Manage the end-to-end product lifecycle from discovery through launch and optimization.
• Create product requirements user stories and prioritize backlogs.
• Collaborate with Engineering UX Marketing Finance and Operations teams.
• Improve customer experiences including gifting redemption reload and balance management.
• Leverage analytics customer insights and A/B testing to drive product decisions.
• Monitor KPIs related to adoption engagement conversion and retention.

Required Qualifications

• Bachelors degree in Business Computer Science Marketing Information Systems or related field.
• 10 years of product management experience delivering customer-facing digital products.
• Experience in digital commerce payments fintech loyalty programs or retail technology.
• Strong Agile/Scrum experience and expertise in product lifecycle management.
• Proven ability to work with engineering teams and manage product backlogs.
• Excellent analytical communication and stakeholder management skills.

Preferred Qualifications

• Experience with gift card platforms digital payments or loyalty ecosystems.
• Mobile application and consumer digital product experience.
• Familiarity with Adobe Analytics Amplitude Mixpanel or Google Analytics.
• Experience in retail hospitality or consumer-focused organizations.
• MBA or advanced degree preferred.

Key Skills

Product Strategy Digital Commerce Agile/Scrum Product Analytics Customer Experience (CX) Payments & Gift Cards Roadmap Planning A/B Testing Stakeholder Management Cross-Functional Leadership

Ready to make an impact Apply now and join us on our journey!