Direct Care Supervisor

About Walker

Since 1961 Walker Therapeutic & Educational Programs has been a trusted partner for children youth and families navigating some of lifes most difficult challenges. Based in Needham our mission is to nurture hope build strengths and develop lifelong skills in partnership with the children youth families and communities we serve. We provide comprehensive trauma-informed residential educational and clinical services to children and youth with complex social-emotional behavioral and learning needs while supporting their families every step of the way. Through three specialized divisionsResidential & Educational Programs Behavioral Health & Community-Based Services and Walker Solutionswe deliver relationship-based care and capacity-building that makes a lasting difference. Today we serve children youth and families from more than 150 communities across Massachusetts.

Make a Difference Every Dayand Gain Skills You Can Use for Life

As aDirect Care Supervisor at Walker youll work directly with children and youth who are navigating social emotional and behavioral challenges. Youll be part of a supportive multidisciplinary team that helps youth feel safe connected and ready to grow. As your career continues to grow in the human services field this is a chance to build valuable experience while making a real impact.

Under the guidance of the Directorof Res Ed Milieu Services the Supervisor will be responsible for supervising and providing a therapeutic milieu within their assigned unit in the Res Edprogram including managing the daily schedule for clients and ensuring therapeutic recreational programming occurs as well as directly managing the performance of assigned staff including individual/group supervision and staff evaluations. The Supervisor is expected to provide crisis management within the program and across the Needham Campus.

Essential Functions

• Perform in a way that is aligned with theagencymission and core values. This includes but is not limited toservices that are traumainformedrelationship based family involved developmentally focused competence centered and ecologicallyoriented.
• Work as part of amulti disciplinaryteam to further the emotionalbehavioraland educational development of children in theRes Edprogram.
• In collaboration withResEdleadership assess the structure and schedule and develop plans for supporting and training staff in planning and carrying outdifferent partsof the schedule (meals activities homework etc.).
• Understand and adhere to licensing standards within the unit.
• In collaboration withRes EdDirectorsandclinicians increase the staffs understanding of and ability to develop implement and evaluate individual behavioral support plans for kids.
• Work with unit leadership to increase the use of TCI philosophy andlanguageincluding early intervention and de-escalation techniques in the day-to-day running of the program.
• In collaboration withdirectleadershipidentifythe strengths and areas of growth for individual staff members and teams of staff. The areas to be evaluated should include individual work with children group management techniques understanding of child development work with familiescompletion of tasksand teamwork.
• AttendMulti DisciplinaryTeam meetings and treatment meetings as needed to discussyouthsprogress.
• Manage the activities schedule forthe assigned unitwhen on shift.
• Work withthecampussupervisory team toidentifyissues in need of discussion for supervisor meetings.
• Assistwith communication across shifts ( supervisors Res-Edleadershipetc.)
• Coordinate with other supervisors to meet any needs that arise and support the entire campus with leadership and crisis support as needed including being in the rotation for Supervisors Running Campusand administering medication to youth as needed.
• Participate in staff interviewing and hiring process as assigned.
• Assistwith conducting training for staff as assigned.
• Supervise direct care staff as assigned.
• Additionalduties as assigned

Skills and Abilities

• Must be able to successfully pass and apply Therapeutic Crisis Intervention (TCI) training
• Must be able to successfully pass and apply First Aid/CPR training
• Must successfully pass medication training
• Strong interpersonal and communication skills
• Ability to remain calm and make safe decisions in high-pressure situations
• Capacity to work effectively in a stressful and fast-paced environment
• Ability to learn retain and apply principles taught in training and supervision
• Physical stamina to participate in activities with children
• Ability to stand walk and run for extended periods perform frequent bending stooping stretching lifting sitting stairs typing and looking at a computer screen
• Strong written and verbal communication skills and computer experience is required
• Ability to meet deadlines and follow through with multiple projects simultaneously
• Ability to work flexibly and collaboratively as part of a team including during times of high stress
• Ability to transport clients in company vehicles

Schedule:

• Bi-weekly rotating schedule with every other weekend on additional flexibility may be required based on operational and business needs

Qualifications

Education and Certifications

Required:

• High School diploma or GED required

Preferred:

• Associate Degree or higher in related field
• MAP Certification

Experience

Required:

• Experience working in a residential setting required preferred supervisory experience in a residential setting

Preferred

• Previous experience working in a similar setting preferred

Other Requirements:

• Successfully complete all background check suitability requirements
• Must have reliable transportation
• Valid MA drivers license preferred

Reports to:Director of Residential and Educational Milieu Services

Supervises:Team of direct care counselors as assigned

Equal Opportunity Statement

Walker is an equal opportunity employer and does not discriminate based upon an individuals race color religion national origin sex age marital status sexual orientation genetic information disability veteran status pregnancy national guard or reserve unit obligations participation in discrimination complaint-related activities or membership in any category protected by federal or state law.