Dir, Principal Experience Designer
Frisco, TX - USA
Job Summary
Our team is designing the future of retirement to improve the lives of millions of Americans. TIAAs Design offices mission is to build a design-led culture while strengthening our design capabilities to create an end-to-end experience vision that unlocks innovation. We bring dignity and access through design excellence to inspire and empower clients to pursue retirement security with TIAA.
The role sets the vision for the design system and works with leadership to develop a roadmap aligned with the needs of the design system for consumers. You will own the creative vision of the design system drive delivery of high-quality UI components and patterns and guide the use and integration of AI into workflows and processes. You will partner with engineering product brand and marketing teams to support the delivery of high-quality accessible and brand-consistent design solutions to our digital experiences allowing TIAA to achieve its mission of retirement security for its customers.
By innovating one of the worlds biggest stages you will have the chance to shape the future of retirement. If you are motivated by complex purposeful and engaging challenges then we invite you to join us on our mission!
Key Responsibilities and Duties
- Define and lead strategic initiatives from conception to release within the design systems team and wider design community to evolve and grow the design system and design practice.
- Identify opportunities to improve processes efficiencies and impact within the team and the design system as a whole.
- Evangelize the benefits of the design system to leadership and cross-functional teams.
- Collaborate with partners to define maintain and improve a design system contribution model for the design and engineering organizations. This includes facilitating the sharing of product-specific components and patterns.
- Support the adoption and consumption of the design system through rituals such as Office Hours communications and training sessions and events.
- Collaborate with cross-functional teams to gather requirements and feedback for the design system
- Express yourself as a continuous learner who is self-aware curious to learn and seeks feedback from others to continuously grow always putting improvement over comfort.
- Build trust-based relationships across boundaries and encourage collaboration. Show up authentically and adapt your own style to communicate impactfully.
- Lead as an accountable achiever. Others rely on you to get things done raising the bar for performance while taking accountability for your own actions.
- Express yourself as a considerate thinker that sees the big picture while understanding how to drive impact through allocating the right people against the right work that will drive meaningful impact.
- Drive experiences with an outcome focus actively scanning the end-to-end experience for new approaches blending different ideas to challenge the teams with creative yet effective solutions.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 5 Years Required; 7 Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
9IC
Required Qualifications:
5 years of UX design and / or design management experience
Proven experience in startingimplementingand governing design systems across a large scale
Proficiencyin Figmaspeciallydesigningsystem features and approaches.
Understanding of design tokens including how to architect resilient token architectures
Preferred Qualifications:
7 years of UX design and / or design management experience
Demonstrated backgroundinenterprise experience design; consumer product design; mobile platform design in an agile delivery model anda track recordof shipping high impact outcomes in a fast-moving and changing environment
Experience with HTMLCSSandJavaScript(our stack includesReact andAngular) to be able to have conversations with development partners about implementation details.
Familiarity with content management systems or static site generators (and markdown) formaintainingdocumentation sites
Knowledge of Accessibility guidelines
Driven by a sense of urgency to promote change andtakessmart risks in pursuit of organizational and team goals
Outstanding attention to detail organizational and analytical skills
Anticipated Posting End Date:
Base Pay Range: $140000/yr - $178000/yrActual base salary may vary based upon but not limited to relevant experience time in role base salary of internal peers prior performance business sector and geographic addition to base salary the competitive compensation package may include depending on the role participation in an incentive program linked to performance (for example annual discretionary incentive programs non-annual sales incentive plans or other non-annual incentive plans).
Company Overview
Every worker deserves a secure retirement. For more than 100 years TIAA has delivered it for millions of people. Founded to help educators retire with dignity today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
Our Culture of Impact
At TIAA were on a mission to build on our 100 year legacy of delivering for our clients while evolving to meet tomorrows challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People Be Client Obsessed Lead with Integrity Own It and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveens entrepreneurial spirit where we work hard and work together to create lasting impact. Here every associate can grow through meaningful learning experiences and development pathwaysbecause when our people succeed our impact on clients lives grows stronger.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients and is equally committed to the well-being of our associates. Thats why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health wellness and work life offerings that can help you achieve and maintain your best possible physical emotional and financial well-being. To learn more about your benefits please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age race color national origin sex religion veteran status disability sexual orientation gender identity or any other legally protected status.
Our full EEO & Non-Discrimination statement is on our careers home page and you can read more about your rights and view government notices here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone:
Drug and Smoking Policy
TIAA maintains a drug-free and smoke/free workplace.
Privacy Notices
For Applicants of TIAA Nuveen and Affiliates residing in US (other than California) click here.
For Applicants of TIAA Nuveen and Affiliates residing in California please click here.
ForApplicants of TIAA Global Capabilities click here.
For Applicants of Nuveen residing in Europe and APAC please click here.
Required Experience:
Staff IC
About Company
We joined forces with The Council of Graduate Schools to conduct research on the financial education of students. Visit www.studentfinancialsuccess.org to learn about the eye-opening facts that we uncovered and strategies that leading universities used to develop impactful programs to ... View more