Dir Customer Development

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people and equips them with leading technology continuous learning and the ability to bring their best selves to work. As North Americas largest total beverage distributor Southern Glazers isnt just one of Forbes Top Private Companies; its a family-owned business with deep roots dating back to 1933.

Southern Glazers is proud of its well-earned positive reputation continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued supported and provided opportunities for growth and belonging.

As a full-time employee you can choose from a wide-ranging menu of our Top Shelf Benefits including comprehensive medical and prescription drug coverage dental and vision plans tax-saving Flexible Spending Accounts disability coverage life insurance plans and a 401(k) plan. We also offer tuition assistance a wellness program parental leave vacation accrual paid sick leave and more.

By joining Southern Glazers you would be part of a team that values excellence innovation and community. This is more than just a job its an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Southern Glazers offers a competitive compensation package with expected first year total earnings of $103800 - $148200 / year plus bonus. This salary range is an average range for this determining a final offer the company will evaluate a specific candidates education skills and experience and will make an offer appropriately.

The Customer Development Director provides insights & analytics support to SGWS customers suppliers and account teams and will assist in identifying opportunities and making recommendations that deliver category and customer growth. The Director will also lead higher-level initiatives at assigned accounts.

• Capable of presenting insights and opportunity gap analyses to key customer leadership to help SGWS become the preferred embedded partner for all beverage industry trends insights programming and activation best practices
• Communicate regularly with assigned customers essential personnel providing project status updates short-term analysis and potential issues
• Contribute to team problem solving through findings and insights from analysis
• Lead strategy development implementation and monitoring of capabilities to optimize channel business performance
• Deliver strategic insight solutions inclusive of gap analysis based on changes in market dynamics due to new supplier entrants to optimize the portfolio

• Develop strategies and processes that facilitate the communication of insights and information to customers in a timely and actionable manner
• Develop hands-on knowledge and experience with advanced analytic approaches and concepts within management disciplines and help facilitate data integration
• Stay informed of analytic best practices across the industry
• Lead category reviews by providing insights and analytics that can help shape future category strategies
• Maintain relationships with cross-functional groups corporate teams and customers
• Perform other job-related duties as assigned

• Bachelors Degree in business administration marketing market research statistics plus 5-7 years of experience; or an equivalent combination of education and experience
• Demonstrated high-level understanding of Customer Development processes and practices
• Collaborate with external customers key suppliers and internal teams to deliver insights and recommendations within six key domains: Macro Level Retailer & Market Consumer Shopper 4 Ps (Product Placement Promotion Pricing) and Operations

• Physical demands include a considerable amount of time sitting and typing/keyboarding using a computer (e.g. keyboard mouse and monitor) or adding machine
• Physical demands with activity or condition may occasionally include walking bending reaching standing and stooping
• May require occasional lifting/lowering pushing carrying or pulling up to 20lbs

Southern Glazers Wine and Spirits an Affirmative Action/EEO employer prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. SGWS complies with all federal state and local laws concerning consideration of a qualified applicants arrest and/or criminal conviction records. Southern Glazers Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience knowledge skills abilities and education of employees. Unless otherwise expressly stated any pay ranges posted here are estimates from outside of Southern Glazers Wine and Spirits and do not reflect Southern Glazers pay bands or ranges.

If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements please contact the SGWS talent acquisition team at