Digital Product Manager

• Collaborate with stakeholders and business partners to define digital capabilities and experience and aligns with other emerging corporate segment strategies
• Leverage data analytics research design and business understanding to ensure platform products manage risk while giving our customers great experiences
• Develop and execute change management strategies to support internal and external-facing communication and training initiatives for users and leaders across the organization and lines of business
• Partner with Product Managers Delivery Managers Architects Designers Scrum Masters and Business Lines to support the best solutions for assigned segments
• Support internal user guide creation and updates research engage Business Lines and product for functional documentation and understanding
• Assist in training delivery and content curriculum

• Develop change management strategy to assist in the facilitation of product market releases impacting internal users and Corporate clients
• Responsible for developing curating and performing content audit checks to verify accuracy required version updates and content quality
• Maintain in partnership with the companys brand standards with style guides templates branding and messaging of product materials
• Manage status reporting on assigned business initiatives and related communications to Leadership and other key stakeholders
• Influences and drives alignment across functions channels and lines of business to set product strategy manage performance and optimize execution for performance measurement and optimization
• Lead in the ongoing evolution and transformation of Corporate Digital Go-to-Market SharePoint site
• Consistently deliver to increase internal user and client adoption and satisfaction
• Identifies and develops user documentation leader guides train-the-trainer and DIY materials

• Assist to deliver business deliverables and engage in coordination of cross-functional teams including subject matter experts from various departments across the organization (e.g. Product Management IT Operations Compliance Internal Audit Servicing Legal Marketing Sales Training & Communication Accounting Finance .)
• Act as an advocate for all business stakeholders within the lifecycle of a project ensuring that their needs are understood and addressed in advance of launches
• Collaborate with operational teams and client support as needed to resolve issues in a timely and effective manner
• Engages with enabling functions both within Corporate Digital as well as with other partner teams across the organization to position and promote supported and planned products to achieve business goals (e.g. marketing sales training operations etc.)

• 5 years of digital product management experience/general project management
• 3 years of experience in Corporate/Commercial banking segments
• Demonstrated ability as a strategic thinker and exceptional business partner
• Proven ability to address and build report with business line partners stakeholders and cross-functional teams
• Strong interpersonal skills self-driven and strong attention to detail
• Strong analytical decision-making and problem-solving skills
• Well-developed verbal communication and presentation skills
• Intermediate-Advanced skills in SharePoint eLearning modules Articulate

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