Digital Print Service Manager

NOW HIRING: Digital Print Service Manager BHS Corrugated

Ready to lead a technical service organization where your decisions directly impact customers equipment performance and business results

BHS Corrugated is looking for an experienced Digital Print Service Manager to lead our Digital Print Service team across North America.

This is a high-impact leadership role overseeing a geographically distributed team of service leaders technical specialists operators electrical technicians and mechanical technicians supporting our growing Digital Print install base.

• Lead and develop the Digital Print Service organization
• Oversee field service operations technician scheduling dispatch and coverage
• Lead Onsite Digital Print Supervisors and technical specialists
• Drive equipment uptime OEE first-time fix rate MTTR and customer satisfaction
• Own staffing workforce planning training and team development
• Manage service revenue budgets costs and profitability
• Ensure successful execution of Digital Print projects from startup through ongoing lifecycle support
• Serve as the senior escalation point for complex customer and service issues
• Partner across electrical mechanical operations and print-process teams to continuously improve performance

• 7 years of management experience leading technical and/or field-based teams
• Experience managing multiple levels of an organization is strongly preferred
• Background in digital print industrial printing corrugated manufacturing industrial equipment or field service is a major plus
• Strong customer relationship and service leadership skills
• Experience managing budgets controlling costs and driving business performance
• Enough electrical mechanical and technical knowledge to confidently lead technical teamsyou dont need to be the hands-on expert in every discipline
• Ability to lead a geographically distributed team and travel to customer locations as needed

This isnt just about managing technicians. Youll have the opportunity to build teams develop leaders improve customer performance influence the growth of our Digital Print service business and help shape how BHS supports its customers across North America.

If youre a strong service leader who understands industrial equipment knows how to develop technical teams and thrives in a customer-focused environment we want to hear from you.

Apply today and help lead the future of Digital Print Service at BHS Corrugated.

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