Digital Communications Specialist
Job Location:
Camp Springs, MD - USA
Monthly Salary:
Not provided by the employer
Posted:
13 August 2026 (24 days ago)
Application Deadline:
10 November 2026
Vacancies:
1 Vacancy
Job Summary
Position Title: Digital Communications Specialist
Duration: 12-month base period with three 12-month option periods
Work Location: Primarily Remote
USCIS Site: 5900 Capital Gateway Drive Camp Springs MD 20588
KeenLogic is seeking a motivated and detail-oriented Digital Communications Specialist to support the U.S. Department of Homeland Security (DHS) U.S. Citizenship and Immigration Services (USCIS) Verification Division (VER). This position will support the planning development execution and optimization of digital outreach campaigns designed to increase awareness engagement and effective use of USCIS Verification programs. The Digital Communications Specialist will support communications across email web social media and other digital channels while using campaign performance data to help improve future outreach efforts.
This is a primarily remote position supporting USCIS Headquarters 5900 Capital Gateway Drive Camp Springs MD 20588. Contractor personnel may work remotely; however the Contracting Officers Representative (COR) may request in-person meetings or engagements as needed.
This is a full-time position offering Fortune 500-level health/dental/vision PTO paid federal holidays 401(k) and Life Insurance.
Required Qualifications:
Duration: 12-month base period with three 12-month option periods
Work Location: Primarily Remote
USCIS Site: 5900 Capital Gateway Drive Camp Springs MD 20588
KeenLogic is seeking a motivated and detail-oriented Digital Communications Specialist to support the U.S. Department of Homeland Security (DHS) U.S. Citizenship and Immigration Services (USCIS) Verification Division (VER). This position will support the planning development execution and optimization of digital outreach campaigns designed to increase awareness engagement and effective use of USCIS Verification programs. The Digital Communications Specialist will support communications across email web social media and other digital channels while using campaign performance data to help improve future outreach efforts.
This is a primarily remote position supporting USCIS Headquarters 5900 Capital Gateway Drive Camp Springs MD 20588. Contractor personnel may work remotely; however the Contracting Officers Representative (COR) may request in-person meetings or engagements as needed.
This is a full-time position offering Fortune 500-level health/dental/vision PTO paid federal holidays 401(k) and Life Insurance.
Required Qualifications:
- Must be a U.S. citizen and eligible for government clearances.
- 2 years of demonstrated experience assisting in the planning for the strategic direction development and execution of digital outreach campaigns.
- BA in Marketing Public Relations Digital Communications Graphic Design Information Technology Media or Studio Arts or related field.
- Assist with planning and execution of digital communications and outreach campaigns.
- Support email web social media and other digital communication initiatives.
- Assist with development and maintenance of social media content banks and monthly content calendars.
- Develop and transmit direct email campaigns.
- Compile maintain and analyze email distribution lists.
- Utilize basic coding functionality within email delivery systems to incorporate graphics and support automated communications.
- Support welcome messages newsletters and promotional email campaigns.
- Track open click-through unsubscribe and other engagement metrics.
- Prepare analytics reports and recommend improvements to digital engagement strategies.
- Coordinate digital campaign activities with broader communications and outreach initiatives.
Required Experience:
Manager