DevOps Engineer, Retail and Marcom Engineering

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world Join Apples Information Systems and Technology (ISu0026T) organization. ISu0026T is the engine behind everything Apple does for customers and for the people who build for them. Its Apples central nervous system. Supporting 2.5 billion active Apple devices processing billions of secure transactions and keeping the technology that defines modern life running flawlessly ISu0026T makes the impossible feel effortless. Do you love building solutions to handle global complexity and immense scale Imagine what you could do and Marcom Engineering an ISu0026T team builds and operates the systems and experiences that connect Apples products with its customers. The team owns the technology behind both Apples online and physical stores and drives the interactive marketing experiences and tools that keep creative operations moving. Together those functions deliver the technology behind every product story Apple tells and every purchase a customer makes.

Our Operations Team part of the CSu0026E organization plays a critical role in ensuring the stability reliability and performance of multiple customer-facing applications that serve millions of users across diverse services. We specialize in sustaining and optimizing our systems driving operational excellence through automation cloud infrastructure management and proactive monitoring. Our team thrives on solving challenging problems about Traffic Deployments DDOS WAF enhancing system resilience and enabling seamless experiences for our customers. By collaborating closely with development security and business teams we ensure that every application we manage meets Apples standards of Site Reliability and are seeking a skilled DevOps Engineer who is passionate about operational excellence through automation and engineering processes. As a DevOps Engineer you will play a crucial role in ensuring the seamless integration of development and operations processes to deliver best-in-class and highly available systems. Your expertise in cloud platforms automation and infrastructure management will be vital to the success of our projects.n

Design and implement engineering processes to maximize the effectiveness of development teams by simplifying the process of building deploying and operating infrastructure provisioning deployments and monitoring to ensure scalability efficiency and and upgrade Kubernetes environments including version upgrades and EKS Helm charts for deploying applications on Kubernetes and AWS AWS infrastructure creation and management ensuring robust disaster recovery current application security to develop threat models and conduct security security practices into all stages of the software development guidance to the engineering organization on navigating security and compliance requirements including preparing and executing PCI SOC2 SOX or other compliance up and maintain CI/CD pipelines using tools like Jenkins GitHub Actions Garage and configurations and deployments using tools like Ansible and and refine continuous integration and continuous delivery processes to support agile development and monitor systems using Splunk Dynatrace Prometheus and improve reliability by implementing actionable monitoring frameworks and being part of the production on-call and resolve issues related to network storage OS and application-level problems including P1s or P1c the migration from on-premises to third-party cloud Pull the Plug activities ensuring successful traffic switches between data centers and effective failover Load balancers setup using Akamai for efficient traffic distribution and closely with application development teams to understand infrastructure requirements and provide solutions that promote efficiency scalability and with cross-functional teams to address security compliance and operational challenges.n

5 years of experience as a Ops/SRE Engineer or in a similar with Cloud Fleet deployment strategies using as Docker Kubernetes EKS or equivalent with knowledge on Helm Terraform and in programming and scripting skills with languages such as Bash Python Node or in CI/CD using Jenkins GitHub with observability technologies such as Prometheus Grafana Splunk or Degree in CS or equivalent experiencen

Experience with Cloud with AEM upgrades troubleshooting and Apache in handling high-priority incidents and root cause with AI software development tools (Claude or similar).n