Development Data and Systems Specialist (Raiser's Edge Expert)

POSITION REPORTS TO: Director Development Operations

POSITION MANAGES: Interns

POSITION LOCATION: Hybrid (requires days onsite and allows telework)

SALARY RANGE: $61200-$85000

Compensation will be based on experience qualifications and internal equity.

POSITION SUMMARY: The Development Data and Systems Specialist plays a critical role in advancing Wolf Trap Foundations fundraising success by ensuring accurate accessible and actionable data across the organization. This position oversees all aspects of the Foundations Raisers Edge NXT CRM and related systems serving as the primary resource for database management reporting and staff training.

DUTIES AND RESPONSIBILITIES:

Donor Database Management

• Responsible for the overall administration integrity security maintenance efficiency and strategic development of Wolf Traps Raisers Edge NXT donor database. This includes:
  • Support the Development and other Foundation staff in the effective use of Raisers Edge NXT and other related software applications.
  • Maximize the use of Raisers Edge NXT and other fundraising software systems by identifying opportunities for enhancement and implementing improvements that support organizational and department needs.
  • Manage the Foundations maintenance and support contract relationship with Blackbaud.
  • Proactively lead ongoing database maintenance data hygiene and data integrity efforts including duplicate management imports data appends record updates and periodic data audits.
  • Serve as the primary trainer and subject matter expert for Raisers Edge NXT.
  • Provide back-up support for key database functions including gift and data entry query development segmentation and data exports.
  • Identify and implement process improvements to streamline data processing for gift entry acknowledgements record keeping and reporting.
  • Ensure Raisers Edge and Financial Edge data management policies procedures and best practices are documented and up to date.

Reporting & Analytics

• Build and deliver dashboards reports and queries that support fundraising strategy and decision-making.
• Translate data into actionable insights and recommendations for Development leadership.

Technology

• Identify opportunities and address challenges related to effective database utilization by proposing and implementing new or improved applications and processes including:
  • Develop implement and support automated solutions for repetitive tasks used by Development and other Foundation departments.
  • Assist in keeping Wolf Trap Foundation current with emerging technologies and applications through research of peer orgnaizations industry trends and best practices.
  • Work directly with software vendors to coordinate technical support upgrades modifications and other system-related needs.
• Identify opportunities and methods to integrate systems and data across Foundation databases including ticketing systems and external data sources to improve efficiency reporting and data accessibility.

Fiscal Management

• Work closely with the Finance department by providing monthly and annual reconciliation reports
• Identify business requirements and manage implementation of database and information systems for Development and related departments including Finance Executive Offices Ticket Services Education Communications & Marketing and Opera.
• Produce reports analyses and other management information as needed including supporting Finance with reports required for audits and annual Form 990 reporting.

Other

• Provide support to Foundation operations as needed to ensure the efficient flow of business.
• Perform other duties and responsibilities as assigned.

EDUCATION AND EXPERIENCE:

• BA/BS degree or equivalent transferable experience.
• 3-6 years of hands-on experience as a Raisers Edge database administer or specialist including experience with data integration and financial reconciliation in fundraising environments of mid- to large-size nonprofit organizations.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES:

• Expertise with Raisers Edge NXT required; Raisers Edge certification required. Familiarity with RE NXT integration with Financial Edge NXT and NetCommunity preferred.
• Excellent organizational written and verbal communication and customer service skills.
• Excellent time management skills with demonstrated ability to prioritize manage and meet multiple deadlines simultaneously.
• Proficiency with computers and relevant software applications including Microsoft Office programs and constituent relationship management databases required; experience with Microsoft Power Automate Word Excel and other relational databases preferred.
• Sensitivity and commitment to the mission of Wolf Trap Foundation for the Performing Arts.

PHYSICAL DEMANDS:

• Must be able to remain in a stationary position 75% of the time.
• Constantly operates a computer and other office equipment (i.e. copier printer etc.).
• Regularly required to stand walk stoop bend and reach with arms.
• Infrequently lift/move up to 20 pounds.

Were pleased to consider applicants who will be physically located in and who will have a local address in Virginia Maryland or the District of Columbia for the duration of their employment. The Foundation does not offer fully remote work for any positions. Applicants who reside in any other state would be required to be physically located in and provide a local address in Virginia Maryland or the District of Columbia prior to starting work for Wolf Trap Foundation.

Wolf Trap Foundation for the Performing Arts is an Equal Opportunity Employer. We are committed to creating a diverse equitable and inclusive work environment that embraces and encourages different perspectives. We work to reflect and be representative of the communities in which we serve and in which we reside. Qualified individuals with disabilities and disabled veterans who need assistance or an accommodation in our job application processes should contact . An offer of employment is contingent on successfully passing a background check.