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Desktop Support Technician
Job Location:
Job Location:
Norton Shores, MI - USA
Hourly Salary:
USD 17 - 23
Hourly Salary:
Posted:
22 October 2026 (21 hours ago)
Posted:
Application Deadline:
19 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
AtCompucomStaffingyoure more than just a number. Our employee relationship managers support you throughout your engagement providing career guidance and reemployment assistance.
Our client is looking for a qualifiedDesktop Support Technicianto support the teamonsitein Norton Shores MI. This technician willwork as part of a rotating on call schedule.
Duties and Responsibilities:
Our client is looking for a qualifiedDesktop Support Technicianto support the teamonsitein Norton Shores MI. This technician willwork as part of a rotating on call schedule.
Duties and Responsibilities:
- Be able to account for work using visual task board ServiceNow Ticket System and during regular team stand up meetings
- Repair test image and clean PCs laptop monitors printers and other related hardware
- Maintain analyze and troubleshoot software and computer peripherals
- Ability to setup configure and add all hardware
- Experience with asset management
- Install move add and change. Large IMAC events expected for client printer migration and PC refreshes
- Ensure that all tickets requiring follow up work and / or calls receive appropriate attention
- Assist with installations configurations upgrades patch and other maintenance activities of server equipment
- Perform backup recovery and security procedures both planned or during emergency
- Follow established procedures to detect diagnose and accurately report outage of critical site applications
- Assist with diagnoses of network hardware and performance problems
- Perform approved installation configuration and maintenance of physical network
- Perform network system administration task both planned or during emergency
- Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer site
- Back up and burn end user data
- Assist in developing and documenting improvements to current processes
- Assist other coworkers in resolution of end users technical issues across the program
- Assist Site Leader in the execution of established processes and escalations
- Diagnose shop floor pc deployment
Skills and Qualifications:
- Minimum 1 to 3 years of experience supporting PC Hardware and software
- Must possess solid desktop fundamentals with experience in PowerShell Intune and system administration
- Working experience or strong understanding of enterprise technologies (Office365 Win10 Professional imaging and ticketing systems. Having experience supporting applications related to engineering manufacturing and logistics is a plus
- Experience working in enterprise environment
- Ability to handle multiple projects
- Uses a confident positive attitude to deliver great customer experiences and to be invigorated by constant personal interaction
- High energy candidates are desired given fast-paced environment
- Deep understanding of diagnosing troubleshooting replacing PC / laptop hardware internal components (motherboard hard drives RAM CPU) and understanding of troubleshooting PC software (Windows blue-screen Outlook connect network printers)
- Get work done independently; availability to work scheduled hours
- Ability to work with strong personalities
- Trusted to work proactively given limited site IT Leadership
- Energetic professional heads-down social and process driven personality works well in this environment
Wage Range:
The rate for this position is between$17.25 - $23.00 per hour unlesslocal minimum wage is higher. Factors which may affect starting pay within this range may include geography/market skills education experience and other qualifications of the successful candidate.
Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits subject to applicable eligibility requirements: medical insurance dental insurance vision insurance life insurance AD&D insurance disability plans Employee Assistance Program paid holidays (up to 6 days annually) paid time off (minimum of 10 days annually) paid parental leave (minimum of 10 days annually) 401(k) FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice subject to applicable law.
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Equal Employment Opportunity:CompucomStaffing a division of CompuCom Systems Inc. is an Equal Opportunity provide IT staffing services and solutions to Fortune 1000 companies as well as small and more information visit.
Work Authorization: Candidates mustbe authorized towork in the United States without the need for current or future employer sponsorship.
AI Usage:Please note artificial intelligence (AI) may be used to screen and/or assess applicants for this position but will not be used to substantially replace human decision making regarding this position.
Arizona Applicants:TO THE EXTENT REQUIRED BY APPLICABLE LAW THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.
California Residents:PLEASE REVIEW THECALIFORNIA CONSUMER PRIVACY ACT NOTICE.
We will consider for employment all qualified applicants including those with criminal histories arrest and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
Maryland Applicants:UNDER MARYLAND LAW AN EMPLOYER MAY NOT REQUIRE OR DEMAND AS A CONDITION OF EMPLOYMENT PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.
Rhode Island Applicants:THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODEISLAND ANDIS THEREFORE COVERED BY THE STATES WORKERS COMPENSATION LAW.
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On-Camera Video Interview Notice:
Candidates selected to interview must participate in live on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.
Required Experience:
IC
About Company
Compucom helps enterprises source, manage, secure and optimize technology across its lifecycle with managed IT, technology sourcing, expert services and AI-powered operations.
