Desktop Support Technician Beavercreek, OH

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Job Description:
AtCompucomStaffingyoure more than just a number. Our employee relationship managers support you throughout your engagement providing career guidance and reemployment assistance.

Our client is looking for a qualified Desktop Support Technician to join the team onsite in Beavercreek OH.

Duties and Responsibilities:

• Repair test image and clean PCs laptop monitors printers and other related hardware
• Maintain analyze and troubleshoot software and computer peripherals. Ability to set up configure and add all hardware
• Perform install move add and change. Large IMAC events expected for client printer migration and PC refreshes
• Ensure that all tickets requiring follow-up work and/or calls receive appropriate attention
• Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customers site
• Back up and burn end user data
• Assist in developing and documenting improvements to current processes
• Assist other coworkers in resolution of end users technical issues across the program
• Assist Site Leader in the execution of established processes and escalations
• Assist with installations configurations upgrades patches and other maintenance actives of server equipment
• Perform backup recovery and security procedures both planned or during emergency
• Follow established procedures to detect diagnose and accurately report outage of critical site applications
• Assist with diagnoses of network hardware and performance problems
• Perform approved installation configuration and maintenance of physical network
• Perform network system administration task both planned or during emergency