Desktop Support Engineer

Purple Drive

Job Location:

Boise, ID - USA

Monthly Salary: Not Disclosed

Posted on: 7 days ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

We are seeking a skilled Desktop Support / Field Services Technician to provide onsite IT support for end users. The ideal candidate will have hands-on experience in desktop and deskside support printer troubleshooting asset management and system reimaging.

Key Responsibilities:

Provide desktop and deskside support for hardware software and network-related issues.
Deliver field service support for onsite IT incidents and service requests.
Install configure troubleshoot and maintain desktops laptops and peripheral devices.
Support and troubleshoot printers and related hardware.
Manage IT assets including inventory tracking deployment and recovery.
Perform system imaging reimaging and device provisioning activities.
Ensure timely resolution of tickets while maintaining high customer satisfaction.
Document support activities and adhere to IT service management processes.

Required Skills:

Desktop Support
Field Services
Deskside Support
Printer Support
IT Asset Management
System Imaging/Reimaging

Experience: 2-5 years of relevant IT support experience.

Job Description: We are seeking a skilled Desktop Support / Field Services Technician to provide onsite IT support for end users. The ideal candidate will have hands-on experience in desktop and deskside support printer troubleshooting asset management and system reimaging. Key Responsibilities: Pr...