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Deputy Director, Operations and Management


Job Location:

Rockville, MD - USA

Yearly Salary: USD 151661 - 151661
Posted: 6 October 2026 (2 days ago)
Application Deadline: 3 January 2027
Vacancies: 1 Vacancy

Job Summary

Summary

This position is located within the Department of Health and Human Services (DHHS) Office of the Secretary (OS) under the Office of the Assistant Secretary for Administration (ASA) Program Support Center (PSC) and Office of Operations and Management (OM). The ASA performs administrative management functions for the Secretary excluding financial and information resources management and provides leadership oversight and direction for PSC activities.


Duties

ABOUT THE POSITION

The purpose of this position is for the incumbent to serve as the PSC Deputy Director Operations and Management providing leadership and direction on all PSC operations management and budget matters. The incumbent provides direction and comprehensive advisory services to the PSC Director PSC Deputy Director Service Portfolio Directors managers supervisors and staff on PSC mission support policy and associated activities that enable the execution of PSCs mission. The incumbent further provides overall direction and supervision of the professional and contract staff of PSC who formulate management administrative and operational policy for PSC entities and leads the organizations mission support activities. The incumbent makes authoritative recommendations exercises professional judgment and directs programs and initiatives. The PSC Deputy Director Operations and Management reports to the Deputy Assistant Secretary (DAS) for Administration PSC Director.

The Deputy Director Operations and Management is delegated responsibility for overall PSC policy development management and execution of the PSC mission support functions such as human capital; training; employee engagement; information technology (IT); budget and finance; travel; communications; acquisitions/contracts; quality management; business process improvement; records management (RM); and other administrative programs. The PSC Deputy Director Operations and Management oversees a large multi-faceted team and requires a leader with core executive skills to successfully lead the administrative and management demands of PSC an organization with an annual budget of approximately $700 million 500 federal full-time equivalent employees (FTEs) and 1300 federal contract staff.

Provides financial management oversight of resources totaling nearly $700 million funded via the HHS Services and Supply Fund. Oversees the day-to-day operations including funding contracts staff travel and miscellaneous obligations in accordance with Department policy and appropriations law. Leads PSC service areas through the full lifecycle of the appropriation process. Develops the PSC annual budget request and coordinates responses to ASA budget data calls. Liaises with the Office of the Assistant Secretary for Financial Resources (ASFR) to provide necessary budget information to execute PSCs annual spend plan. Coordinates the requests for quarterly funding allocations and ensures obligation of PSC funding to support service area needs. Assists in developing plans forecasts and trends to optimize the execution of PSCs spending. Educates and trains supervisors and managers on budget processes and procedures.

Leads PSCs human capital effort coordinating with the ASA Office of Human Resources. Responsible for developing the human capital strategy and staffing plan for PSC. Strategically prioritizes backfilling vacancies and maintains PSCs table of organization. Monitors HR systems for accurate data. Manages PSC employee performance awards and training. Candidate serves as the lead for employee labor relations and reasonable accommodation.

Oversees PSC technology investments and capital planning and investment control (CPIC) processes ensuring alignment with the ASA Office of the Chief Information Officer (OCIO) technology policies and procedures. Oversees the development and execution of the PSC IT Strategic Plan. Manages special IT projects and IT systems through the full lifecycle process. Manages the development and operations of the PSC owned systems and applications. Establishes the PSC IT governance framework and associated policies and procedures. Oversees the work of PSC IT staff IT system owners (SO) system security and privacy officers (SSPO) and compliance with the Federal Information Security Management Act (FISMA). Coordinates on management of over 20 PSC systems with the respective service area director/business owner. Ensures participation and adequate resources are available for IT audits and IT remediation activities related to PSC system breaches. Liaises with the ASA Chief Information Security Officer (CISO) HHS Office of Inspector General (OIG) and other stakeholders to ensure PSC compliance with FISMA and the Federal Information Technology Acquisition Reform Act (FITARA).




Requirements
Conditions of employment
  • This employer participates in the E-Verify Program
  • You must be a U.S. Citizen
  • You will be subject to a 1-year supervisory probationary period (unless already completed).
  • This is a career position in the SES. Unless you are already a member of the SES with career status or has successfully completed an SES Candidate Development Program certified by OPM.
  • Executive qualifications must be approved by OPM before appointment. If selected and you do not already have OPM QRB certification you must complete a structured ECQ interview with OPM before being appointed to the position.
  • You must meet the qualification requirements of this position no later than the closing date of the job opportunity announcement.
  • You must complete a Declaration for Federal Employment to determine your suitability for Federal employment at the time requested by the agency.
  • If you are a male applicant born after December 31 1959 you must certify that you have registered with the Selective Service System or are exempt from having to do so.
  • You must file a Confidential Financial Disclosure Report OGE-278e within 30 days of appointment and annually from then on.
  • You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
Qualifications

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race sex color religion or national origin.

To meet the minimum qualification requirements for this position you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience education and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications you may not receive consideration for the position.

There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs).

TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications.

TQ 1: Demonstrated expertise and direct oversight in three of the following lines of business: workforce management/human capital; budget (formulation and execution) and acquisition; information technology; travel; or strategic planning and communications. One area of expertise must be budget formulation and execution in a working capital fund and/or shared services environment.

TQ 2: Demonstrated experience developing and implementing programs to measure and improve the effectiveness of lines of business for a large federal agency or private sector organization with complex varied mission requirements with particular emphasis on high-performing consolidated business operations.


EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs you may not receive further consideration for the position.

There are five ECQs:

ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding
- This core qualification requires a demonstrated knowledge of the American system of government commitment to uphold the Constitution and the rule of law and commitment to serve the American people.

ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources budget effectively cut wasteful spending and pursue efficiency through process and technological upgrades.

ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge ability and technical competence to effectively and reliably produce work that is of exceptional quality.

ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organizations vision mission and goals and to drive a high-performance high-accountability culture. This includes when necessary the ability to lead people through change and to hold individuals accountable.

ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results and to align results to stated goals from superiors.

Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP) or have SES reinstatement eligibility you do not need to respond to the ECQs. Instead you should attach proof (e.g. SF-50 Certification by OPMs SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.

Please DO NOT submit separate documents addressing the ECQs or MTQs.







Education



Additional information

HHS has a critical preparedness and response mission: HHS protects the American people from health threats research emerging diseases and mobilizes public health programs with domestic and international support of this mission HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health safety and security threats.

Mobility:

Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions members may be subject to reassignment across geographical organizational and functional lines and may be required to sign a Reassignment Rights and Obligation Agreement.

Preferred Experience:

Prior supervisory experience required; Prior experience with HHS programs preferred.

Salary:

Salary for Senior Executive Service positions varies depending on qualifications. The annual salary range may be found at the top of this announcement. This position may be eligible for performance bonuses and performance-based pay adjustments.

Standards of Conduct/Financial Disclosure

HHS inspires public confidence by maintaining high ethical principles and all Federal Government employees are subject to the conflict-of-interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. The Ethics in Government Act PL 95-521 also requires the applicant selected for this position to submit a Public Financial Disclosure Report OGE-278 prior to assuming the SES position annually and upon termination of employment.


Equal Employment Opportunity (EEO) Policy Statement:
Information Resources - Resource Center:
applying online poses a hardship to you you may submit your application by contacting. BreAnna Stewart in the agency contact section.

Reasonable Accommodation Policy Statement

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the POC in the agency contact section. Requests for reasonable accommodation will be made on a case-by-case basis.

Veterans Preference

Veterans Preference does not apply to the SES.

Selective Service

Males born after 12/31/1959 must be registered or exempt from selective service see:
must authorize any employment offers made to current or former (within the last 5 years) political Schedule A Schedule C or Non-career SES employees in the executive branch. If you are currently or have been within the last 5 years a political Schedule A Schedule C or Noncareer SES employee in the executive branch you must disclose that to the Human Resources Office.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


Required Experience:

Director