Deputy Director, CoBEES (Term Limited)

This position is open to current Colorado residents only.

The Deputy Director serves as the Chief Product Officers second-in-command providing executive leadership for the day-to-day operations administration and strategic program coordination needed to deliver the CoBEES product portfolio during a multi year technology modernization effort.Working across CDHS the Department of Health Care Policy & Financing (HCPF) Colorado Department for Early Childhood (CDEC) the Governors Office of Information Technology (OIT) counties and other partners this role ensures people resources processes and governance are aligned to support successful product delivery organizational priorities and better outcomes for Coloradans. The Deputy Director oversees operational planning program coordination organizational development and communications.

Additionally as a member of the Colorado Department of Human Services (CDHS) extended executive management team (E-EMT) the Deputy plays a key role in the leadership and direction of CoBEES and acts as a strategic advisor to the Chief Product Officer to achieve the teams mission.Acting with delegated authority from the Chief Product Officer the Deputy Director represents CoBEES as needed in executive legislative and interagency settings.

This role is term-limited due to the type of funding available and will be made into a permanent position before the term is over.

Primary Job Duties:

Office Operations and Administration- Provides executive oversight of the administrative and operational functions of the organization to ensure resources processes and organizational capabilities support strategic objectives in partnership with CDHS HCPF and OIT offices. This includes organization-wide planning budgeting resource allocation and workforce planning activities; procurement and contract management; and performance management.

Product Portfolio Alignment and Strategic Coordination- Leads enterprise coordination efforts to advance the product strategy established by the Chief Product Officer and ensure product investments priorities and execution across programs are aligned with organizational goals and customer needs.

Cross-Agency Stakeholder Engagement and Communications- Leads the organizations stakeholder engagement and communications strategy to strengthen alignment transparency and collaboration with program leadership county leadership partner organizations business units and external entities.

Product Enablement and Shared Services- Provides executive oversight and strategic direction for shared services that support product delivery and customer success for our county workers medical assistance sites and clients/residents including customer support training communications change management customer feedback and product analytics.

Other Duties As Assigned- Acts on behalf of the Chief Product Officer in that persons absence including meeting coverage and decision-making.

Minimum Qualifications:

Years of Experience:

Ten (10) years of relevant experience in program management operations business administration public administration information technology organizational leadership product management human services roles or a closely related field two (2) of which must have included experience with public or business administration establishing goals and objectives and developing and managing a budget to achieve program goals and objectives.

OR

Education and Experience:

A combination of related education and experience in program management operations business administration public administration information technology organizational leadership product management human services roles or a closely related field equal to ten (10) years two (2) of which must have included experience with public or business administration establishing goals and objectives and developing and managing a budget to achieve program goals and objectives.

Required Qualifications:

• Demonstrated experience leading large complex programs portfolios organizations or operational functions.
• Demonstrated experience supervising managers senior professional staff or multiple organizational units and success building and leading high-performing teams.
• Demonstrated experience leading strategic planning budgeting resource allocation and workforce planning efforts.
• Demonstrated experience establishing governance processes performance measures and accountability frameworks.
• Demonstrated experience managing complex initiatives involving multiple stakeholders competing priorities and significant organizational impact.
• Excellent written and verbal communication skills with demonstrated experience communicating and presenting recommendations risks and outcomes to executive leadership and external stakeholders and translating technical topics for non-technical audiences.
• Demonstrated ability to exercise independent judgment and make decisions in a complex regulatory and political environment.

• Experience in the State of Colorado finance & contracting HR policies and procedures budgeting data analysis and Information Technology.
• Experience leading or supporting eligibility human services healthcare or public benefits programs or working in a state county federal or other public-sector environment.

• Experience overseeing large-scale technology modernization digital transformation or business transformation initiatives in regulated environments.

• Experience overseeing procurement contract administration and vendor performance management.

• Experience applying product management portfolio management agile delivery or organizational change management practices.

• Experience responding to audits legislative inquiries executive reviews or other oversight activities.

• Experience serving in a deputy director assistant director chief operating officer chief of staff or comparable executive leadership role.

• Experience working with state-supervised county-administered programs or complex intergovernmental partnerships.

• Experience working under federal compliance regimes including HIPAA IRS Publication 1075 (FTI) CMS ARC-AMPE or CJIS.

• MBA or equivalent advanced training in operations public administration organizational leadership technology management or related field.

• Experience with operational tooling such as ERP contract management project portfolio management or BI / dashboarding platforms.

Key Competencies:

• Comfortable operating with ambiguity and incomplete information.

• Pragmatic and outcome-focused; able to balance speed quality and sustainability.

• Interpersonal savvy and ability to build constructive working relationships and rapport with a wide variety of internal and external stakeholders.

• Excellent stakeholder management skills; able to influence without formal authority across multiple agencies counties and vendors.

• Systems-thinking mindset able to see patterns across teams and address root causes rather than symptoms.

• Strong people-leadership skills with the ability to coach functional leads and develop talent.

• Commitment to user-centered design and equitable outcomes for the people Colorados benefits programs serve.

• Strong written and verbal communication skills that build consensus and a healthy organizational culture.

• High personal integrity and judgment in a politically sensitive high-visibility environment.

• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting) and residency within the state throughout the duration of employment in this position.

• Standard Background ALL CDHS employees (non-direct contact): CBI name check ICON Colorado court database Medicare fraud database Reference checks Professional License verification (licensure requirements) and drug screen (commercial Drivers license)

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:
  1. Disclose that information on the application
  2. Provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position.
  3. Provide the employee number from the applicants prior State employment. Absent extraordinary circumstances prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications experience work products and accomplishments as they relate to the position and minimum requirements.

• Preferred Qualifications & Competencies:

  • Relevant years of state service experience.

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process the official appeal form and how to deliver it on theState Personnel Boardwebsite.

• You or your representative must sign and submit the official appeal form for review.

• You can find the official appeal formhere.

• You must deliver the official appeal form to the State Personnel Board:

  • By email () or

  • Postmarked in US Mail to(1525 Sherman Street 4th Floor Denver CO 80203 or

  • Hand delivered (1525 Sherman Street 4th Floor Denver CO 80203) or

  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the departments action.

Contact the State Personnel Board for assistance:

• At or

• Refer to the Colorado Code of Regulations (CCR) 801-1 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes within theRuleswebpage.

The Assessment Process

For additional recruiting questions please contact .

If your goal is to build a career that makes a difference join the dedicated people of theColorado Department of Human Services(CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety independence and well-being of the people of Colorado.Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work we offer:

• Strong secure yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Planplus 401(k) and 457 plans

• Medicalanddentalhealth plans

• Employer supplementedHealth Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of ColoradoEmployee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs such as flexible schedules training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for thePublic Service Loan Forgiveness Program.

• We believe in a people-first approach: We prioritize the needs well-being and dignity of the individuals families and communities we serve. We commit to respect fairness and access in every decision policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility health and wellness and employee engagement.

• We hold ourselves accountable: We take responsibility through our actions programs and results for the state of health and human services in Colorado.

• Transparency matters: We are open and honest with employees our partners the Coloradans we serve and the public.

• We are ethical: We abide by what is best for those we serve by doing what is right not what is easy.

• Collaboration helps us rise together:We work together with all partners employees and clients to achieve the best outcomes for Coloradans.

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to.

The State of Colorado is an equal opportunity employer.

We are committed to increasing aColorado for ALLof our staff and providing culturally responsive programs and services. Therefore we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a Colorado for ALL drives our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.