Department Support Associate
Job Location:
Waukesha, WI - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
We Are Hiring:Department Support Associate
Begin your story with ProHealth Care. Herewe offer a culture thats warm welcoming and vibrant. Additionally we offer a generous benefits plan and resources to help you further your education. After all its the way you should be treated.Enjoy ourvideo seriesfeaturing our own employees sharing why they choose ProHealth Care and what they enjoy about working here.
Culture is built every day and we want you to be a part of this. If youre like us and are passionate about providing exceptional patient care wed like to meet you!
Schedule Details:Pool position serving as a Department Support Associate (registration/front desk clerk for Occupational/Employee health clinics) at any of our 9 clinic locations within ProHealth Cares footprint. Clinic hours are Monday-Friday 08:00-4:30. Clinics are closed on major holidays. Potential to work select Saturdays or early morning off site company events during the week in the months of October and November for the annual season flu and HRA campaigns.
- Welcome patients and provide exceptional customer service throughout the check-in and check-out process.
- Verify patient demographics insurance information and collect copays/payments.
- Schedule appointments and coordinate provider schedules using the electronic medical record (EMR).
- Answer phones respond to patient inquiries and route messages to the appropriate care team.
- Monitor patient flow communicate delays and support a positive patient experience.
- Process patient information accurately while maintaining HIPAA compliance.
- Perform general administrative duties including managing mail faxes forms and payment reconciliation.
- Utilize Epic and other clinic systems to support efficient front desk and clinic operations.
Why Join ProHealth Care:
We have nearly 5000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And everyone is treated with kindness and respect in our welcoming environment.
This Position Will Offer You:
- Engaging and community focused culture
- Competitive Salaries
- Opportunity for professional career growth
- Robust benefits for full-time and regular part-time roles includingGenerous PTO;Choices in insurance; HSA;Tuition reimbursement;immediate 401K match;discounted tickets to various entertainment social and sporting events
ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race religion color national origin sex gender identity sexual orientation age status as a protected veteran among other things or status as a qualified individual with disability.
Required Experience:
IC
About Company
ProHealth Care makes it easy to get the care you need, when you need it. Same-day and next-day appointments are available.
