Deli Supervisor

Join the team at Wrights Gourmet House a Tampa landmark serving guests since 1963. Known for our iconic sandwiches scratch-made desserts and genuine hospitality we are looking for team members who are passionate about quality teamwork and creating memorable guest experiences in a fast-paced and welcoming environment.

Job Title: Deli Supervisor

The Deli Supervisor leads the day-to-day operations of the guest services department. The ideal candidate achieves Wrights goals by providing an exceptional experience to every guest. The individual is skilled at managing & supervising organizing & executing the daily and weekly plans and ensuring that our guests return again and again. The Deli Supervisor is responsible for opening and/or closing the restaurant.

Duties & Responsibilities:

• Supervise all guest service operations.
• Plan and prioritize the daily & weekly work schedules of Guest Service staffsetting time limits and requirements for each task assigned adjusting based on forecasts current orders and par for all products in house.
• Coordinate with the other culinary stations and guest services department providing the information and lead time they need to prepare menu items for on-time service.
• Prepare each order the Wright way meeting the guests expectations. Always have the order ready on time.
• Use and follow recipes for every batch measuring each ingredient precisely.
• Ensure quality and portion size over maximizing yields. Minimize needless waste.
• Promptly greet and assist guests and visitors anywhere on-premises. Share general information on Wrights: history business hours and directions.
• Follow safe food handling and sanitation procedures; assist all other areas with meeting these standards.
• Maintain ones workstation and other associated areas in a clean safe and organized condition; assist all other areas with meeting these standards.
• Keep all equipment and tools in peak condition including routine maintenance and minor repairs.
• Create a clean safe comfortable and welcoming atmosphere front-of-the-house and back-of-the-house.
• Cheerfully participate in a workplace filled with warm greetings friendly smiles helping hands and freely shared knowledge.
• Perform daily and weekly administrative tasks e.g. checklists station counts etc.
• Assist and support other departments to ensure every guest gets the Wrights Experience and meets required standards and performance levels.
• Opening and/or Closing the Restaurant.

Key Skills & Requirements

• Operate a variety of culinary equipment and tools when assisting other stations.
• Preferably 6 months experience as a team lead shift leader manager or supervisor for a high-volume restaurant catering company bakery or similar food service operation.
• Communicate with effective verbal and written skills with guests managers and staff
• Calm flexible demeanor for handling the pressure of simultaneously coordinating a wide range of tasks especially during high-volume times.
• Solve problems with minimal disruption to guests; seek assistance as needed to ensure guests receive a great experience.
• Servsafe Certified
• Work productively with limited supervision.
• Attentive to detail.
• Basic math skills.

Physical Requirements:

• High standards of personal hygiene & appearance.
• Balancing twisting bending stooping walking reaching lifting pulling pushing and climbing.
• Frequently lifting or moving heavy items up to 50 pounds.
• Standing in place for long periods of time.
• Comfort with working in a very fast-paced crowded environment with co-workers and guests.
• Must be able to tolerate considerable exposure to unusual elements such as extreme temperatures fumes smoke cold unpleasant odors and loud noise.

Other Requirements:

• Consent to both pre-employment and post-hire reasonable suspicion drug testing.
• Consent to a pre-employment background check (criminal and driving).
• Tobacco-free smoke-free e-cigarette-free facility and grounds.

Benefits:

• Health Dental Vision Life Disability and Supplemental Insurance (subject to applicable waiting periods)
• Generous PTO benefit (Salaried begin accruing at 20 days off Hourly Managers at 15 days off)
• Sick Days & Paid Leave benefit
• Tuition Reimbursement
• 401(k) with matching
• Attire Allowance
• Discounts
• Opportunity for Growth and Advancement

An Equal Opportunity Employer

We do not discriminate based on race color religion national origin sex age disability genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Required Experience:

Manager