Datacenter Professional Services Sales Director

Primary Contact / Style of Contact
Develops account relationships at an executive level as well as manages the on-going customer account relationships with the sales contributors. Resolves customer issues and escalations.

Coordinates with the project managers and professional services technical resources to assess key decision-makers needs and understands customers business technology and product requirements to develop a plan of action to meet customer needs. Works with business unit leaders in support of customer needs and opportunities.

Primary Job Focus:
Ensures that appropriate internal resources are engaged to participate in sales activities and close sales alignment with the key account strategic account plans formulates develops and implements business and sales action plans at the tactical level to achieve financial goals for the assigned geographic or account team.

Job Accountabilities
Responsible for revenue and demand forecasting account planning project planning and other administrative tasks to grow financial objectives. Responsible for expense management for assigned region. Provides information and reports to inform management of sales progress and success

Coordinates with professional services and sales contributors to assesses market opportunities and develops business plans to meet revenue objectives. Supervises the territory analysis and planning to enable appropriate allocation of time to accounts and customers. Develops recommendations on growth opportunities for growth and key target accounts

Motivates and directs salespeople to support CommScopes strategic sales objectives for professional services. Provides leadership coaching and counseling for all professional services personnel involved in customer interactions principles and practices.

Role in the Sales Process
Manages the execution of the complete sales cycle from prospecting and qualifying sales leads to coordinating sales activities and required resources for solution development negotiating and closing.