Database Manager

Job Description

The Database Manager is responsible for the administration maintenance and optimization of the Development and Alumni Engagement (DAE) constituent database Blackbaud Raisers Edge NXT. This position serves as a subject matter expert for advancement data and supports the effective use of constituent information across fundraising and alumni engagement activities.

The Database Manager ensures the accuracy integrity consistency and accessibility of alumni donor and prospect data. The position manages database processes including queries imports exports record maintenance data cleanup segmentation and reporting. The Database Manager also partners with DAE colleagues Information Technology and external vendors to support system integrations process improvements and effective use of advancement technology.

• Serve as the primary administrator and subject matter expert for Blackbaud Raisers Edge NXT.
• Maintain the accuracy consistency and integrity of alumni donor prospect and constituent records.
• Develop and maintain standards and procedures for data entry maintenance cleanup and quality assurance.
• Manage constituent record updates duplicate identification and merging mass updates imports and exports.
• Perform routine data audits and identify opportunities to improve data quality and completeness.
• Maintain appropriate documentation of database processes standards and procedures.
• Support compliance with applicable University policies and data privacy requirements.

• Develop and maintain complex queries exports reports and constituent lists to support fundraising alumni engagement donor relations events and other DAE activities.
• Support audience segmentation and data requests for fundraising appeals campaigns events and alumni engagement initiatives.
• Partner with DAE colleagues to understand reporting and data needs and translate business requirements into effective database solutions.
• Support recurring and ad hoc reporting and assist with identifying trends and opportunities within advancement data.
• Monitor data quality and completeness and recommend improvements to reporting and data-management practices.

• Manage and monitor the transfer of data between Raisers Edge NXT and other advancement platforms and systems.
• Partner with Information Technology vendors and DAE stakeholders to troubleshoot integration issues and improve data flow between systems.
• Assist with testing implementation and ongoing support of database enhancements integrations and new advancement technology.
• Identify opportunities to streamline processes through system functionality automation and improved workflows.
• Support the evaluation and implementation of technology solutions that improve fundraising and alumni engagement operations.

• Support Development and Alumni Engagement teams in the effective use of Raisers Edge NXT and related systems.
• Provide guidance and training to users on database processes data standards queries reporting and system functionality.
• Support fundraising and alumni engagement initiatives through accurate data segmentation reporting and constituent information.
• Troubleshoot database issues and coordinate with appropriate internal or external partners to resolve technical or data-related concerns.
• Promote consistent database practices and effective use of advancement systems across DAE.

• Identify and implement opportunities to improve database processes workflows documentation and data quality.
• Partner with Fundraising Donor Relations Alumni Engagement Corporate and Foundation Relations and other University stakeholders on advancement data needs.
• Participate in planning for database enhancements and the continued development of DAE systems and technology.
• Stay current on Raisers Edge NXT functionality advancement-services practices and emerging database and reporting capabilities.
• Perform other related duties as assigned.

• Bachelors degree or equivalent combination of education and relevant experience.
• Five or more years of progressively responsible experience in database administration advancement services fundraising technology CRM administration or a related field.
• Demonstrated experience administering Blackbaud Raisers Edge NXT or a comparable CRM/database platform.
• Experience with complex queries imports exports data cleanup record management and reporting.
• Demonstrated ability to maintain a high degree of accuracy and attention to detail when working with large datasets.
• Experience supporting database integrations and data transfers between systems.
• Strong analytical organizational problem-solving and time-management skills.
• Ability to manage multiple priorities and meet established deadlines.
• Strong written and verbal communication skills.
• Ability to collaborate effectively with technical and non-technical stakeholders.

• Advanced experience with Blackbaud Raisers Edge NXT.
• Experience working in higher education advancement fundraising alumni relations or a nonprofit environment.
• Experience with business intelligence and reporting tools such as Power BI Tableau or similar platforms.
• Experience with advancement platforms such as GiveCampus PeopleGrove Mongoose or similar systems.
• Familiarity with APIs system integrations data warehouses or data integration tools.
• Advanced proficiency with Microsoft Excel.
• Experience developing database procedures documentation training and data-governance standards.

• Strong understanding of database administration data integrity and data-management principles.
• Ability to translate business needs into effective database processes queries reports and solutions.
• Strong analytical skills and ability to identify data-quality issues and recommend solutions.
• Ability to work independently while collaborating effectively across teams.
• Commitment to accuracy confidentiality and responsible handling of constituent information.
• Ability to adapt to changing priorities systems and organizational needs.
• Customer-service orientation and ability to support users with varying levels of technical expertise.

• Advanced experience with Blackbaud Raisers Edge NXT.
• Experience in higher education advancement fundraising alumni relations or a nonprofit environment.
• Experience with reporting and visualization tools such as Power BI Tableau or similar platforms.
• Familiarity with advancement platforms system integrations APIs data warehouses or related data tools.
• Advanced proficiency with Microsoft Excel.

• Strong knowledge of database administration data integrity and data-management practices.
• Strong analytical and problem-solving skills with the ability to translate business needs into effective database solutions.
• High level of accuracy and attention to detail when managing constituent data.
• Strong organizational skills with the ability to manage multiple priorities and adapt to changing needs.
• Effective written and verbal communication skills and the ability to collaborate with technical and non-technical stakeholders.
• Ability to work independently exercise initiative and provide effective support to database users

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Benefits Guidebook

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including but not necessarily limited to race color religion creed sex national origin nationality citizenship status age ancestry marital or domestic partnership or civil union status familial status affectional or sexual orientation gender identity or expression atypical cellular or blood trait genetic information pregnancy or pregnancy-related medical conditions disability or any protected military or veteran status.

Stevens is building a diverse faculty staff and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973 as well as other federal seeks candidates who will contribute to a welcoming and inclusive environment for all students faculty and staff.