Data Solutions Specialist SOSS

Sponsorship for Work authorization is not available for this position.

• 1. Survey and Webform Development
  a. Consult with stakeholders to gather requirements and translate business processes into technical solutions.
  b. Design develop configure and maintain online surveys and webforms using specialized no-code platforms such as Alchemer Qualtrics Jotform and FormBuilder.
  c. Implement complex skip logic branching and custom features to ensure smooth respondent navigation and data integrity.
  d. Test surveys and webforms thoroughly before launch to identify bugs ensure cross-device compatibility and validate that data collection meets specified requirements.
• 2. Automation and Workflow Development
  a. Design and build automated workflows that trigger actions based on survey and form responses such as sending emails and pushing data into external systems.
  b. Develop approval processes notification systems task assignments escalation procedures and data-routing mechanisms.
  c. Integrate forms and surveys with enterprise systems databases reporting platforms and third-party applications.
  d. Utilize AI-enabled tools and emerging technologies to streamline operations improve accuracy and increase efficiency.
• 3. Data Analysis and Reporting
  a. Collect transform and analyze data from surveys forms service management tools LMS platforms ERP systems and other enterprise applications.
  b. Develop complex reports dashboards visualizations and performance metrics.
  c. Conduct quantitative and qualitative analysis to identify trends patterns and actionable insights that support business decisions.
• 4. Training and Website Development
  a. Assist with the development of training registration systems and learner workflows to ensure consistent user experiences and effective transmission of data.
  b. Assist with configuration of reporting and data analytics tools for training systems and websites.
  c. Assist with the implementation of forms and automation tools in websites and webpages.
• 5. Other Duties
  a. Perform other duties as appropriate for a Data Solutions specialist.

1. High school diploma or equivalent.
2. Any one or any combination totaling two (2) years (24 months) from the following categories:
College coursework which includes Information Technology (IT) IT Management Programming IT systems or a closely related discipline as measured by the following conversion table or its proportional equivalent:
30 semester hours equals one (1) year (12 months) Associates Degree (60 semester hours) equals eighteen months (18 months) 90 semester hours equals two (2) years (24 months) Bachelors Degree (120 semester hours) equals three (3) years (36 months) Work experience in IT-related functions such as hardware/software support programming network design network engineering IT systems integration or closely related field.
3. Based on position requirements additional education training and/or work experience in the area of specialization inherent to the position may be required.

• Knowledge of survey and webform design principles including data collection usability and accessibility considerations.
• Knowledge of data analysis reporting and data management concepts.
• Knowledge of workflow automation concepts and AI-enabled technology solutions.
• Excellent analytical and critical thinking skills.
• Experience in preparing reports business correspondence and other documents that provide complex detailed information in a format that is clear and user friendly.
• Ability to communicate effectively with technical and non-technical audiences.
• Ability to manage multiple priorities and meet established deadlines.
• Ability to work collaboratively with multidisciplinary teams.
• Ability to quickly learn new technologies tools and industry best practices.
• Proficiency in Microsoft Excel including formulas PivotTables and reporting functions.
• Proficiency with Microsoft Office 365 applications including Teams Power BI and Copilot.

This is a 100% full-time Civil Service 5031 - Information Technology Technical Associate position appointed on a 12-month basis. The expected start date is as soon as possible.

The budgeted salary range for the position is $60000 to $65000. Salary is competitive and commensurate with qualifications and experience while also considering internal equity.

System Office jobs such as this one are not eligible for the Referral Program.

Sponsorship for Work authorization is not available for this position.

For more information on Civil Service classifications please visit the SUCSS web site at Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on October 1st 2026. Apply for this position using the Apply Now button at the top or bottom of this order to be considered as a transfer candidate you must apply for this position. Applications not submitted through will not be considered. If required by the position transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position please contact Jordan Anderson at For questions regarding the application process please contact .

At the University of Illinois Urbana-Champaign the states flagship public university and one of the worlds leading research institutions every staff member helps shape whats next. Founded in 1867 Illinois is home to a vibrant community of 59000 students from all 50 states and 129 countries supported by 15 colleges and instructional units more than 20 research institutes and one of the most comprehensive student service ecosystems in the nation. Whether youre empowering first-generation students fueling breakthrough innovation or strengthening communities across Illinois and beyond your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being growth and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence where the Illinois Value Proposition ensures that your contributions are recognized your potential is nurtured and your career can thrive.

Champaign-Urbana

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health Dental Vision Life Insurance a Retirement Plan Paid time Off and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer including but not limited to disability and/or veteran status and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks sexual harassment/misconduct disclosures and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy childbirth and related conditions or religion. Requests may be submitted through the reasonable accommodation portal or by contacting the Office for Access & Equity at option #1 or .

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Job Category: Technical
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