Data Center Metro Technician
Job Location:
Hillsboro, IL - USA
Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Salute Benefits That Put You First
We know life doesnt stop when work begins thats why we offer perks designed to support your well-being your family and your future:
- Time to Recharge: Enjoy 8 company-paid holidays 2 floating holidays and PTO so you can rest celebrate and take care of what matters most.
- Comprehensive Benefits Package: Including Medical Dental and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
- Peace of Mind: The Employee Assistance Program is available to all employees even if you do not participate in the benefits package.
- Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting plus a 3% employer match and a 50% match on the next 2%.
- Wellness Support: Access to HSA mental health resourcesand gym discountsbecause your health matters.
- Extra Protection & Perks: Through discounted group programs such as legal services home & auto insurance pet insurance and ID theft protection for lifes unexpected moments.
Position Overview
The Metropolitan Technician (Metro Tech) supports and maintains critical data center operations for Cloudflare facilities located in Hillsboro OR This role is responsible for supporting IT systems network services infrastructure deployments troubleshooting activities inventory management and operational support within mission-critical data center environments.
Key Responsibilities
- Support data center operations and IT systems network services business critical processes and procedures to support the delivery of customer products and services;
- Provide technical operational and administrative support including as it relates to colocation connectivity server hardware and network products and services;
- Support internal networks IT infrastructure computers electronics and telephone systems;
- Implement deployment plans from infrastructure spreadsheets ensuring all physical rack stack and cabling steps precisely match the documented design;
- Read interpret and execute deployments based on A-Z port maps accurately identifying source (A) and destination (Z) locations including patch panels network devices and specific port assignments;
- Perform precise fiber and copper cable routing based on port maps ensuring correct media types (e.g. Single-mode/Multi-mode fiber Cat6) connector types (LC SC RJ-45) and proper bend-radius management within the rack;
- Coordinate the ordering and physical installation and turn up of cross-connects with partners;
- Perform basic network configuration and verification activities on network devices like routers and switches;
- Perform software/firmware upgrades on network equipment;
- Maintain hardware and circuit inventory record accuracy in DCIM tools during deployment activities;
- Plan and execute network deployments;
- Install and deploy IT and network hardware;
- Make and run patch cables as well as verify testing cable paths;
- Oversee access to and work within the Cloudflare facilities including work related to structured cable
- installation circuit delivery and equipment installations;
- Support maintenance of infrastructure network equipment and network services including but not limited to break-fix work;
- Perform Data Center hardware and inventory and circuit audits;
- Process incoming shipment label packages and maintaining designated storage;
- Maintain/Uphold the cleanliness within the cage/rack;
- Help manage tickets from end to end;
- Travel to nearby cities; and
- Assist with capacity and power audits.
Required Qualifications
- 35 years of hands-on data center remote hands or mission-critical infrastructure experience.
- Working knowledge of Linux operating systems (Ubuntu CentOS RHEL or similar).
- Experience supporting Cisco network equipment. Experience with Juniper Arista Infinera and Ciena hardware and operating systems is strongly preferred.
- Experience installing racking stacking deploying and troubleshooting servers routers switches and other network hardware.
- Experience performing server deployments hardware break-fix and basic server diagnostics.
- Experience with structured fiber and copper cabling including installation routing testing and cable management best practices.
- Ability to implement deployments from infrastructure spreadsheets while ensuring all rack stack and cabling activities match documented designs.
- Ability to read interpret and execute deployments using AZ port maps including patch panels network devices and port assignments.
- Experience performing cross-connect installations and coordinating vendor and carrier activities within a data center environment.
- Experience performing basic network configuration software/firmware upgrades and troubleshooting on enterprise routers and switches.
- Experience using ticketing systems such as JIRA and DCIM tools such as NetBox (or similar).
- Strong understanding of data center operations inventory management and cable management best practices.
- Ability to work independently with minimal supervision while managing multiple priorities in a fast-paced mission-critical environment.
- Ability to lift up to 55 lbs (25 kg).
- Reliable transportation and willingness to travel to nearby metro-area sites as needed.
Preferred Qualifications
- Active CCNA certification.
- ITIL certification.
- Experience supporting hyperscale colocation or enterprise data center environments.
- Experience planning and executing network infrastructure deployments.
- Experience with hardware circuit power and capacity audits.
- Strong documentation organizational and project coordination skills.
- Excellent verbal and written communication skills.
- Experience working with cross-functional teams vendors and customers in production environments.
Work Expectations
- Availability during standard business hours and flexibility for after-hours maintenance windows.
- Ability to respond onsite within designated response times when required.
- Adherence to all data center safety security and operational procedures.
- Maintain professionalism while supporting mission-critical infrastructure operations.
If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships we want to hear from you. Join us in revolutionizing the data center industry and apply today!
Salute is an equal opportunity employer committed to celebrating diversity creating an inclusive environment for all employees and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process perform essential job functions or receive other benefits and privileges of employment please contact our Human Resources department at for more information.
Compensation & Benefits Disclosure
The base salary range for this role is $36.00 per hour. Our comprehensive benefits include health dental and vision insurance Health Savings Account (HSA) gym discount mental health Discounted Group Life & AD&D Discounted Group Short & Long-term Disability 401(k) retirement matching PTO/paid holidays and parental leave. Final compensation will be determined by jobrelated factors consistent with applicable law.
Monday - Friday
Hours: 8am - 5pm
Required Experience:
IC
