Data Analyst
Job Location:
Pompano Beach, FL - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Summary
We are seeking a highly skilled and detail-oriented Data Analyst with strong healthcare and call center industry experience to join our team in Pompano Beach FL. The ideal candidate will be responsible for analyzing operational and business data generating actionable insights and supporting leadership teams with data-driven decision-making.
This role requires exceptional analytical capabilities strong technical expertise and excellent communication skills as the candidate will regularly collaborate with executive leadership including the COO and Operational VPs to provide meaningful insights that improve operational efficiency and business performance.
Key Responsibilities
- Analyze large and complex datasets to identify trends patterns and actionable business insights.
- Develop maintain and optimize dashboards reports and visualizations using Tableau.
- Write complex SQL queries for data extraction validation transformation and reporting.
- Utilize Python for data analysis automation and process improvement initiatives.
- Collaborate closely with operations teams leadership and business stakeholders to gather reporting requirements and deliver analytical solutions.
- Provide analytical support for healthcare operations and call center performance metrics.
- Monitor KPIs productivity metrics customer experience data and operational performance indicators.
- Present findings insights and recommendations to senior leadership in a clear and professional manner.
- Ensure data accuracy integrity and consistency across reports dashboards and systems.
- Work cross-functionally to support strategic initiatives and continuous operational improvements.
Required Skills & Qualifications
- Proven experience as a Data Analyst within healthcare and/or call center environments.
- Strong hands-on expertise in:
- SQL
- Python
- Tableau
- Excellent analytical problem-solving and critical-thinking abilities.
- Strong verbal and written communication skills.
- Comfortable interacting with senior leadership and executive stakeholders.
- Ability to work independently while managing multiple priorities effectively.
- Strong attention to detail and organizational skills.
Preferred Qualifications
- Experience working with healthcare operational data patient/customer service metrics or contact center analytics.
- Knowledge of data warehousing concepts and reporting best practices.
- Experience with workflow optimization and operational performance analysis.
- Familiarity with healthcare analytics and operational reporting environments.
Location Requirement
Candidates must be located in or near Pompano Beach FL as this is an onsite role.
