Dairy Supervisor

Position Overview
The Dairy Supervisor is responsible for overseeing the daily operations of the Dairy Department ensuring fresh product quality strong in-stock conditions and effective merchandising. This role leads department execution supports inventory control and delivers excellent customer service while maintaining food safety and company standards.

• Maintain full fresh and properly stocked dairy cases (milk eggs and refrigerated items)
• Manage ordering receiving and inventory levels to support sales demand
• Ensure proper rotation (FIFO) and consistent code date checks
• Monitor and reduce shrink through effective handling and inventory practices

• Maintain clean organized and visually appealing dairy displays
• Execute ad plans promotional features and seasonal sets
• Ensure accurate pricing tags and signage throughout the department
• Adjust orders and merchandising based on sales trends and product movement

• Maintain proper refrigeration temperatures and ensure logs are completed accurately
• Follow all food safety sanitation and company compliance standards
• Ensure proper storage handling and quality of all perishable items
• Keep department audit-ready at all times

• Provide friendly knowledgeable and efficient customer service
• Assist customers with product selection and questions
• Resolve customer concerns quickly and professionally

• Supervise train and coach dairy associates
• Delegate daily tasks and ensure completion of department workload
• Support hiring onboarding and performance development
• Foster a positive and productive work environment

• Previous grocery or dairy experience preferred
• Knowledge of perishable product handling and rotation practices
• Strong organizational and time management skills
• Ability to work in a fast-paced refrigerated environment
• Leadership and communication skills

• Frequent exposure to refrigerated temperatures
• Standing walking bending and lifting up to 50 lbs
• Flexible schedule including early mornings evenings weekends and holidays

• In-stock conditions and dairy case presentation
• Sales performance and shrink control
• Food safety compliance and audit results
• Customer satisfaction
• Team productivity and execution