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Sportsbook Supervisor
Job Location:
Job Location:
Danville, VA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
17 August 2026 (19 days ago)
Posted:
Application Deadline:
14 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Responsibilities
Qualifications
- Oversee the day-to-day activities of the sportsbook ensuring efficient operations and a high level of guest service.
- Supervise train and mentor sportsbook ticket writers ensuring they adhere to policies and provide excellent customer service.
- Address and resolve any guest issues or disputes promptly and professionally maintaining a positive guest experience.
- Ensure that sportsbook operations comply with all regulatory and company policies including gaming laws and anti-money laundering protocols.
- Monitor the ticket-writing process to ensure accuracy in bets payouts and record-keeping.
- Assist with daily reporting handle financial transactions and maintain accurate records of bets placed and payouts made.
- Assist in creating and managing team schedules to ensure adequate coverage during peak and off-peak hours.
- Support sportsbook promotional activities special events and marketing initiatives to drive business growth.
- Provide feedback to management on operational improvements and contribute ideas to enhance the guest experience.
Responsibilities
- 2 years of experience in sportsbook operations or a similar role within the gaming industry.
- Must be able to use a computer and relevant software for job-related tasks.
- Proven ability to lead train and motivate a team in a fast-paced environment.
- Strong communication and problem-solving skills with a focus on delivering exceptional guest service.
- Ability to handle transactions and record-keeping with high accuracy.
- A solid understanding of sports betting types odds and sportsbook technology.
- Familiarity with gaming regulations and compliance requirements.
- Willingness to work a flexible schedule including nights weekends and holidays.
- Responsibility for understanding and adhering to all company and VA Lottery compliance requirements.
- Must be able to obtain a VA Lottery License.
Qualifications
- Ability to stand for extended periods.
- Must be able to lift pull or push up to 25 lbs.
- Ability to write for long periods.
- Ability to twist bend and reach without significant restrictions.
- Willingness to work in an environment that may be exposed to smoke.
Must be able to tolerate exposure to bright lights and flashing lights for extended periods of time.
Wage : $22.00 an hour
Required Experience:
Manager
About Company
Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!
