Customer Trust Analyst
Santa Clara County, CA - USA
Job Summary
Everpure (NYSE: P) has evolved from storage pioneer to data platform closing fiscal 2026 with $3.7 billion in revenue its first billion-dollar quarter and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers AI labs the AI hardware supply chain data platform providers and the broader AI ecosystem.
This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.
THE ROLE
As a Customer Trust Analyst at Everpure you will act as the crucial security bridge between enterprise customers and our internal teams directly accelerating sales cycles and instilling confidence in our platform. You will elevate Everpures security posture by transforming complex technical compliance standards into compelling trust assets during high-stakes deal evaluations. Partnering closely with Sales Legal Product Security and Engineering you will resolve customer risk concerns demystify technical architecture and streamline due diligence. Ultimately your work turns security into a powerful competitive differentiator that drives seamless customer acquisition and long-term partnership trust.
WHAT YOULL DO
- Accelerate Customer Security Due Diligence: Own and execute the customer security evaluation lifecycleanswering technical inquiries questionnaires and audit requeststo eliminate security friction in the sales pipeline and accelerate deal closure.
- Curate & Expand Customer Trust Assets: Manage and continuously optimize Everpures customer-facing Trust Center and artifact portal ensuring high quality transparency and immediate accessibility for SOC reports ISO certifications penetration test summaries and security whitepapers.
- Serve as Cross-Functional Security Liaison: Partner directly with Engineering Product Management Legal and Compliance to translate intricate technical details into clear business-oriented responses that satisfy strict enterprise security and regulatory requirements.
- Drive Process Efficiency & Scalability: Build maintain and automate reusable response libraries and trust platforms to continuously reduce questionnaire turnaround times and elevate standard response quality across all go-to-market engagements.
- Advocate for Customer Trust Needs: Track recurring security inquiry trends and audit feedback to identify process enhancements advocating for customer security priorities within internal product and security roadmaps.
WHAT YOU BRING
- 2-5 years of experience in Customer Trust GRC Information Security Security Assurance Compliance or a related field.
- Information Security & Governance: Understanding of core cybersecurity concepts cloud security architectures and enterprise security frameworks including SOC 2 ISO/IEC 27001 NIST CSF and GDPR preferred.
- Technical Communication & Writing: Ability to synthesize technical controls system architectures and security policies into clear impactful customer-facing messaging for enterprise security teams and executive stakeholders.
- Cross-Functional Collaboration & Project Management: Demonstrated ability to manage technical evaluations under tight deadlines by coordinating effectively with cross-functional partners across Sales Legal Engineering and Security.
- Analytical Problem Solving & Quality Focus: Meticulous attention to detail and sharp analytical skills to evaluate complex security questionnaires contract terms and compliance artifacts to ensure precise high-impact responses.
- Bonus Skill - Emerging Tech & AI Automation: Proficiency with generative AI applications or workflow automation solutions to further optimize trust operations is highly desirable.
- We are primarily an in-office environment and therefore you will be expected to work from the Santa Clara CA office in compliance with Everpures policies unless you are on PTO or work travel or other approved leave.
#LI-ONSITE #LI-KQ1
Salary ranges are determined based on role level and location. For positions open to candidates in multiple geographical locations the base salary range is reflective of the labor market across the applicable locations.
This role may be eligible for incentive pay and/or equity.
There is no application deadline and we accept applications on an ongoing basis until the job is filled.
The annual base salary range is:
$126000 - $189000 USD
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortunes Best Workplaces in Technology Fortunes Best Workplaces in the Bay Area and certified as a Great Place to Work!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and company-sponsored team events. Check out for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Required Experience:
IC
About Company
Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expan ... View more