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Customer Support Specialist
Job Location:
Job Location:
Newark, DE - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
11 August 2026 (3 hours ago)
Posted:
Application Deadline:
8 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description: Customer Support Specialist at Ascendant Insurance Solutions
Job Responsibilities:
- Provide excellent customer support through phone email and chat
- Resolve customer inquiries and issues in a timely manner
- Assist customers with policy changes claims processing and general questions
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure customer satisfaction
Essential Qualifications:
- Excellent communication skills both written and verbal
- Strong problem-solving abilities
- Ability to multitask and work in a fast-paced environment
- Proficiency in using customer service software and tools
- High school diploma or equivalent
Desired Experience:
- Minimum of 1 year of customer service experience
- Experience in the insurance industry is a plus
- Knowledge of insurance policies and procedures
- Experience working in a remote or virtual environment
Salary & Benefits:
- Salary: To be discussed based on qualifications and experience
- Health insurance dental and vision coverage
- 401(k) retirement plan with employer match
- Paid time off and holidays
- Career opportunities
