Customer Support Specialist

Starting at $15/hr Commission $38000$55000 Avg. Annual Potential

Ed Napleton Automotive Groupis seeking motivatedclient care specialiststo join our team atClermont CDJR. This is a great opportunity to grow with one of the nations largest family-owned automotive groups in a fast-paced and supportive environment.No experience required!

• Hourly Pay:Starting at$15.00/hr

• Commission:

  • $15 per customer you bring into the dealership

  • $20 per customer that buys

  • After90 days:$25 per Showand$25 per Sold

• Earnings typically align with thenational BDC average of $38000$55000annually depending on performance.

• Medical Dental & Vision Insurance

• 401(k) and additional benefits

• Paid Training

• Accrued Vacation Time

• Employee discounts on vehicles services & products

• Family-Owned & Operated for 90 Years

• Clear opportunities for growth and advancement

• Handle inbound and outbound phone calls emails and internet inquiries

• Set sales and service appointments and follow up to ensure high show rates

• Re-engage missed and no-show customers

• Contact customers regarding current marketing incentives

• Provide product information and highlight key features

• Maintain organized follow-up through CRM to encourage repeat and referral business

• Deliver exceptional customer service at all times

• Strong computer and communication skills

• Call center or high-volume phone experience preferred

• Automotive experience helpful but not required

• Ability to work in a fast-paced environment

• Must be 18 years old and able to pass a background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws