Customer Support Assistant

Job Description:

As a Customer Support Assistant at 111 Sign Inc you will play a crucial role in providing exceptional support to our valued customers while representing our brand with professionalism and dedication. Your main responsibilities will include:

• Responding to customer inquiries and providing timely and accurate information about our products and services.
• Assisting customers with order placement tracking and resolving any issues that may arise.
• Collaborating with internal teams to ensure smooth order processing and delivery.
• Maintaining customer records and updating information as needed.
• Contributing to the overall customer satisfaction and loyalty through excellent service.

Essential Qualifications:

• Excellent communication skills both written and verbal.
• Strong attention to detail and problem-solving abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in using customer support tools and software.
• Strong organizational skills and a customer-centric mindset.

Desired Experience:

• Minimum of 1 year of experience in a customer service or support role.
• Experience in the printing industry or related field is a plus.

Salary & Benefits:

This position offers a competitive salary ranging from $25 to $30 per hour based on experience and addition you will have access to benefits such as health insurance paid time off and opportunities for professional growth and development within our expanding company.